- To consult and effectively manage a range of queries from staff and managers concerning terms and conditions and HR policies and practices.
- Ensure employees are engaged through impactful employee engagement and welfare programmes.
- Receiving and effectively handling employee complaints, and escalating these complaints to the relevant authorities.
- Proactively develop and obtain approval for welfare plans and activities that will improve staff working conditions and environment.
- Implement policies, programs and procedures related to Employee relations.
- Coordinate the exit interview processes for staff.
- Supervise leave management for staff.
- Ensure proper review and approval of welfare benefit requests and claims before processing.
- Investigate complaints of non-acceptable actions and other behaviours.
- Proactively seek feedback from staff on welfare packages and make appropriate improvement recommendations.
- Continually research industry best practices and trends on issues related to staff welfare and advise management on possible improvement opportunities.
- Responsible for the management of expatriates in the company
- Responsible for coordinating employee events like WorkersDay, Christmas, and Children's parties. and other related activities.
- Responsible for the onboarding processes of new hires
- Preparing letters correspondences for staff such as Introduction letters to banks, embassies etc
- Promoting an orderly and friendly environment to increase the productivity of the employees.
- Perform other duties as assigned by the Head, of HR Operations.
- Implement data protection policies and practices of Egbin PowerPlc.
- Ensure compliance with the NDPR and other data protection laws, and data protection policies.
- Undertake Data Protection Impact Assessment as applicable to curb the risk during data processing operations.
- Ensure awareness, understanding and application of QHSE policy and application of departmental objectives.
- Ensure awareness of the Integrated Management System ISO 9001:2015, 14001:2015 &45001:2018 and the implications of not conforming with the requirements.
- Understand and identify hazards, risks, environmental aspects, and Impacts as it is related to their jobs.
- Ensure awareness, understanding and application of QHSE policy and application of departmental objectives.
- Ensure awareness of the Integrated Management System ISO 9001:2015, 14001:2015 &45001:2018 and the implications of not conforming with the requirements.
- Understand and identify hazards, risks, environmental aspects, and Impacts as it is related to their jobs.
- Minimum of bachelor's degree or its equivalent in humanities, social science, or relevant discipline from an accredited/ reputable university.
- Minimum of four 4 years' relevant work experience.
- Industrial Relations experience in handling employee grievances, disciplinary actions, and labour disputes is highly desirable.
- Relevant professional qualifications will be an added advantage.
- Broad knowledge of the employment policies and regulations.
- Strong Interpersonal skills.
- Good problem-solving skills.
- Ability to listen and understand people's concerns.
- Strong analytical skills.
- Excellent communication skills, verbal and written.
- Able to pay attention to details and produce accurate work.
- Project management skills.
- Proficiency in Microsoft Office applications.
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Employee Relations Officer - Ikorodu, Nigeria - Egbin Power Plc
Description
Job Summary
Key Duties and Responsibilities
Education and Work Experience
Skills and Competencies