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Ikeja

    IT Support Officer - ikeja, Nigeria - Toladol Ventures Deluxe Global

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    Description
     Resolving IT support requests from employees
     Support software developer
     Evaluate and recommend improvements, modifications or changes to an organisation's IT systems to reduce costs and upgrade the systems
     Perform regular maintenance on software & associate ancillary equipment to maintain optimal efficiency
     Design and document all security measures and standards for all computer software and hardware
     Develop and maintain Intranet and Internet web sites
     Ensure periodic system backups are performed
     Provide regular status reports to management
     Answering employee questions regarding computer systems
     Gathering and analyzing data to diagnose problems with computer systems
     Changing configurations, settings and permissions to fix computer issues
     Generating sign-ins for new hires during the onboarding process
     Installing new software and hardware drivers and updating existing ones as needed
     Updating employees on the status of their service requests
     Logging all service requests and updating tickets as needed
     Monitor and maintain computer systems

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