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    Training Manager - Lagos, Nigeria - Radisson Hotel Group

    Radisson Hotel Group
    Radisson Hotel Group Lagos, Nigeria

    1 week ago

    Default job background
    Full time
    Description

    ABOUT THE COMPANY

    Radisson Hotel Group is a leading hospitality company serving as a true host and best partner to guests, owners, business partners and talent. Our seven unique hotel brands offer award-winning and exceptional hotel experiences, originating from our strong Scandinavian heritage of design and innovation. Our brands embody our modern vision of hospitality, including authentic local tastes, stylish living design, unique locations and vibrant social scenes.

    JOB SUMMARY

    Requirements Candidates should possess relevant qualifications with 3+ years relevant work experience. Proven experience in HR with excellent problem-solving capabilities Excellent managerial skills with a hands-on approach and lead-by-example work style Commitment to exceptional guest service with a passion for the hospitality industry Ability to find creative solutions, offering advice and recommendations Personal integrity, with the ability to work in an environment that demands excellence, time and energy Experienced in using IT systems on various platforms Strong communication skills.

    RESPONSIBILITIES

    As Training Manager, you will join a team that is obsessive about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do Interested then why not say Yes I Can as we are looking for passionate people just like youKey Duties Supports the smooth running of the Human Resources Department, where all areas of responsibility are managed and delivered to the highest levels Works proactively to maximize the guest service and the team experience, delivering a positive and responsive approach to enquiries and problem resolution Delivers on plans where human resources initiatives & hotel targets are achieved Works with key stakeholders, effectively managing and reviewing the life cycle of the team within the hotel, fostering a culture of growth, development and performance Responsible for the Human Resources budget and training plan, where together with management, facilitates the evaluation of team performance Builds and maintains effective working relationships with all key stakeholders Reviews and scrutinizes employee resourcing, compensation, employee development, training and succession plans, providing recommendations that will enhance performance and provide added value to the individual and the company Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.

    REQUIRED SKILLS

    Employee guidelines and onboarding, Human resource and personnel development, Personnel management, Training delivery, Employee relations and consultations

    REQUIRED EDUCATION

    Bachelor's degree

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