Jobs
>
Lagos

    Customer Service Agents - Lagos, Nigeria - Jibs-Ray Nigeria Limited

    Jibs-Ray Nigeria Limited
    Jibs-Ray Nigeria Limited Lagos, Nigeria

    5 days ago

    Default job background
    Full time
    Description

    Job Details

    • Educate customers on the benefits of the product and Services offerings and assist them in selecting the most suitable products/services based on their needs.
    • Drive sales of mobile money MoMo services by explaining the convenience and security of digital transactions and assisting customers in setting up accounts.
    • Assist clients with enrollment and registration.
    • Meet or exceed sales targets and Key Performance Indicators KPIs set by the company.
    • Build and maintain positive relationships with customers to foster loyalty and repeat business.
    • Remain informed about market trends, product advancements, and rivalry to strategically place our products.
    • Share your thoughts with management regarding market developments, consumer preferences, and areas that could want improvement.
    • Handle customer inquiries, resolve complaints, and escalate issues as needed to ensure customer satisfaction.
    • Maintain accurate records of sales transactions, customer interactions, and inventory levels.
    • Cross sell other products and services.
    • Generate interest in new products or services and connect customers with salespeople when require
    • Foster and maintain relationships with customers to improve our retention rate.
    • Activity and task reporting on a daily, weekly, and monthly basis.
    • Attend all required customer service-related meetings
    • Perform mathematical calculations regarding sales and inventory.

    Requirements:

    • Minimum of SSCE.
    • Proven experience in sales, preferably in the telecommunications,Mobile Money or related industry.
    • Strong interpersonal skills and the ability to effectively communicate with diverse customer groups.
    • Excellent negotiation and persuasion skills with a focus on closing sales.
    • Self-motivated with a results-oriented mindset and a drive to succeed.
    • Ability to work independently and as part of a team in a fast-paced environment.
    • Familiarity with mobile technology, digital payments, and government identification processes is desirable.
    • Proficiency in using sales software, CRM systems, and basic computer applications.
    • Willingness to work flexible hours, including evenings and weekends, to accommodate customer needs.
    • Integrity, honesty, and a commitment to upholding ethical business practice
  • Hotel Consulting Group

    Guest Service Agent

    1 week ago

    Hotel Consulting Group Lagos, Nigeria Full time

    ABOUT THE COMPANY · Hotel Consulting Group Corporation is a leading consultancy firm specializing in providing comprehensive solutions for the hospitality industry across Africa. With a team of seasoned professionals boasting decades of experience in hotel management, operations, ...

  • Sabi Writers

    Regional Sales Lead

    22 hours ago

    Sabi Writers Lagos, Nigeria Full time

    ABOUT THE COMPANY · Sabi Writers - We are Africa's award-winning writing solution company for entrepreneurs, professionals, celebrities, & leaders who want to tell their stories, grow their influence, and make a difference. We provide premium and fast writing solutions to individ ...

  • ODL AGENCY

    VIP Account Agent

    5 days ago

    ODL AGENCY Lagos, Nigeria Permanent contract

    Join Our Elite Team as a VIP Account AgentWe are thrilled to extend an exclusive invitation to you for the role of VIP Account Agent. Your exceptional track record in client relations and your knack for providing unparalleled service have caught our attention, and we believe you ...

  • Sabi

    Regional Sales Lead

    3 days ago

    Sabi Lagos, Nigeria Full time

    ABOUT THE COMPANY · Sabi is a category agnostic B2B network for informal trade focused on accelerating the velocity of commerce by enabling stakeholders in the informal sector to access and offer value amongst each other. · We work to understand the individual needs of merchants ...

  • Movenpick Hotels & Resorts

    General Cashier

    1 day ago

    Movenpick Hotels & Resorts Lagos, Nigeria Full time

    Job Description · To collect, with an assigned witness, all Front Office Agents' and Food & Beverage Agents' remittance envelopes from the drop-safe and to verify them against the Daily Witness Sheet. · To count, together with the witness, cash, cheques and credit card vouchers a ...

  • Kuda Bank

    Direct Sales Agent

    2 days ago

    Kuda Bank Lagos, Nigeria Full time , Hybrid

    Role Overview · As a Direct Sales Agent, you will play a pivotal role in driving Kuda's growth objectives through proactive sales efforts, effective relationship-building, and unwavering commitment to compliance and customer satisfaction. · Prospect and generate leads through col ...

  • Fairmoney Nigeria

    Regional Sales Manager

    3 days ago

    Fairmoney Nigeria Lagos, Nigeria Full time

    ABOUT THE COMPANY · FairMoney is building the leading mobile bank for emerging markets. We started with a digital microcredit application on Android, and currently roll out additional financial services (current account, savings, debit card) while expanding the product to Western ...

  • Fairmoney Nigeria

    Regional Sales Manager

    3 days ago

    Fairmoney Nigeria Lagos, Nigeria Full time

    ABOUT THE COMPANY · FairMoney is building the leading mobile bank for emerging markets. We started with a digital microcredit application on Android, and currently roll out additional financial services (current account, savings, debit card) while expanding the product to Western ...

  • Fairmoney Nigeria

    Aggregator Manager

    3 days ago

    Fairmoney Nigeria Lagos, Nigeria Full time

    ABOUT THE COMPANY · FairMoney is building the leading mobile bank for emerging markets. We started with a digital microcredit application on Android, and currently roll out additional financial services (current account, savings, debit card) while expanding the product to Western ...

  • MacTay Consulting

    Call Center Agent

    3 days ago

    MacTay Consulting Lagos, Nigeria Full time

    ABOUT THE COMPANY · We are one of the first and leading management consulting firms in Nigeria, providing HR services to our clients in Africa since 1982. We focus on adding value to organisations through bespoke solutions that meet our clients' needs. We have a proven track reco ...

  • People2profit-NG

    Portfolio manager

    6 hours ago

    People2profit-NG Lagos, Nigeria

    Our client, a topmost real estate company in Lagos requires the service of Portfolio managers. you are to manage a portfolio of buildings in the Property Management department with the aim of providing high quality, effective & efficient services to our occupiers and report to th ...

  • People2profit-NG

    Portfolio manager

    1 day ago

    People2profit-NG Lagos, Nigeria

    Our client, a topmost real estate company in Lagos requires the service of Portfolio managers. you are to manage a portfolio of buildings in the Property Management department with the aim of providing high quality, effective & efficient services to our occupiers and report to th ...

  • HRPS

    Hotel Operations Supervisor

    4 days ago

    HRPS Lagos, Nigeria

    Job Summary: · • As a Hotel Operations Supervisor, you will oversee and coordinate various operational aspects within the hotel environment to ensure seamless guest experiences. Your role involves supervising staff, managing daily operations, and maintaining high standards of ser ...

  • Albert & Wand Limited

    On-site Real Estate Marketer

    4 days ago

    Albert & Wand Limited Lagos, Nigeria

    Responsibilities: · • Serve as the primary point of contact for visitors, providing a warm welcome and professional introduction to the project. · • Develop a deep understanding of the project, including its features, amenities, pricing and ongoing promotions. · • Provide accurat ...

  • HRPS

    Hotel Supervisor

    4 days ago

    HRPS Lagos, Nigeria

    Job Overview: · • As a Hotel Supervisor, you will be responsible for overseeing the day-to-day operations of the hotel to ensure exceptional guest experiences and smooth functioning of all departments. Your duties and responsibilities may include: · Guest Services Management: · • ...

  • Dradrock Real Estate Limited

    Sales Executive

    5 days ago

    Dradrock Real Estate Limited Lagos, Nigeria Full time

    Responsibilities: · Prospect and cultivate leads through various channels such as networking events, referrals, and online platforms. · Conduct market research to stay informed about current trends, property values, and competitive landscape. · Schedule and conduct property showi ...

  • Sahara Group

    Admin and Procurement Officer

    10 hours ago

    Sahara Group , Lagos, Nigeria , Full time

    Accountabilities · Provide supervisory oversight to the company's support staff Drivers, Cleaners, Security, etc. · Manage the assignment and movement of company pool vehicles and ensure the drivers fill their logbooks. · Ensure timely renewal of all regulatory fleet documents ...

  • Phillips Consulting

    Corporate Sales Manager HMO

    22 hours ago

    Phillips Consulting Lagos, Nigeria Full time

    SALARY: K + OTHER BENEFITS · REQUIREMENTS · Any first degree from a reputable Higher institution. · Must have at least 7 years of cognate experience in the Health Insurance industry or Life Insurance or complex sales of services in business to businessb2b setting. · Territory Man ...

  • The Centre Point Real Estate

    Sales & Marketing Specialist / Team Lead

    6 days ago

    The Centre Point Real Estate Lagos, Nigeria Part time

    JOB SUMMARY · Job Description:We are searching for an ambitious, experienced Real Estate Marketing Executive who is highly adept at devising successful real estate sales strategies, coordinating sales campaigns, and executing effective marketing plans that will convert potential ...

  • Fosad Consulting

    Annuity Champion

    1 day ago

    Fosad Consulting , Lagos, Nigeria , Full time

    Job Objectives · To aggressively drive the group wide sales of Annuity products using all the business channels. · The role holder is also responsible for top line and Bottom Line target/budget · Responsibilities · Driving group wide marketing, trainings and sales of annuity prod ...