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Operations Manager
3 days ago
Hilton Hotels & Resorts Lagos, Nigeria Full timeABOUT THE COMPANY · Hilton is one of the largest and fastest growing hospitality companies in the world, with more than 4,900 properties comprising over 800,000 rooms in 104 countries and territories. In the nearly 100 years since our founding, we have defined the hospitality ind ...
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Operations Manager
1 week ago
Rubels & Angels Lagos, Nigeria Full timeJob Description · Ensuring all operations are carried on in an appropriate, cost-effective way · Improving operational management systems, processes and best practices · Helping the organization's processes remain legally compliant · ...
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Operations Manager
5 days ago
Alan & Grant Lagos, Nigeria Full timeABOUT THE COMPANY · Alan & Grant - Our work is focused on creating innovative HR and Organizational Development Solutions aimed at Performance Improvement & Business Growth. We currently serve clients across various sectors of the Economy from locations in Jos, Port Harcourt and ...
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IT Operations Manager
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Operations Manager
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Operations Manager
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Lorgarithm Lagos, Nigeria Full timeOverview: · We are seeking a highly motivated and experienced Operations Manager to join our dynamic team. · As an Operations Manager, you will be responsible for overseeing all operational aspects of our company, ensuring smooth and efficient day-to-day operations. · The ideal c ...
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Operations Manager
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DO Designs Limited Lagos, Nigeria Full timeJob Summary · The ideal candidate will be responsible for managing the operations team, streamlining processes, and implementing strategies to enhance productivity and profitability. · Responsibilities · Provide directions for operations departments and ensure a seamless operatio ...
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Operations Manager
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Elvaridah Lagos, Nigeria Full timeABOUT THE COMPANY · Elvaridah is a Business Development Company with the primary objective of working with businesses and business owners to start up their businesses, improve, differentiate or expand already existing ones · JOB SUMMARY · Educational Qualifications Possess a good ...
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Operations Manager
1 day ago
Estakem Ventures Lagos, Nigeria Full timeJob Description · As Operations Manager,you will be responsible for overseeing and optimizing the daily operations of the company's production, logisticsand supply chain processes. · Your primary goal will be to ensure efficient and cost-effective operations, while maintaining hi ...
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Operations Manager
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Platos Health Lagos, Nigeria Full timeJob Description · We are seeking a passionate individual to join our operations team in Nigeria. · As the Operations Specialist, you will support the director of operations in coordinating the operational excellence of our company in Nigeria, ensuring we deliver high-quality serv ...
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Operations Manager
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Curio Lagos Airport Lagos, Nigeria Full timeAs Operations Manager is responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets.What will I be doing? · As Operations Manager, you will be responsible for the effective operational m ...
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Operations Manager
1 week ago
Resource Intermediaries Limited Lagos, Nigeria Full timeABOUT THE COMPANY · Resource Intermediaries Limited (RIL) is a company registered in Nigeria to engage in outsourcing services. We focus on three key areas; Human Resource Management, People Placement and Learning & Development · At RIL people management is at the heart of ALL we ...
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Operations Manager
1 day ago
Jobvet Services Victoria Island, NigeriaJob Description: · The Operations Manager plays a pivotal role in ensuring the smooth and efficient functioning of all operational aspects within the hospitality establishment. He or She will be responsible for overseeing various departments, maintaining high standards of service ...
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Operation Manager
4 days ago
Patfam Ikoyi- Lagos, NigeriaA beauty firm at Kingsway road Ikoyi need an OPERATION MANAGER for employment. · Applicants must be passionate about beauty industry, articulate, detailed, diligent and ready to handle all matters relating to business development, staffing, and finance and inventory management. ...
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Restaurant Operations Manager
4 days ago
HRPS Lagos, NigeriaJob Overview: · • We are seeking a skilled and experienced Restaurant Operations Manager to oversee all aspects of our restaurant's daily operations. The ideal candidate will possess strong leadership skills, exceptional organizational abilities, and a passion for delivering exce ...
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Hotel Operations Manager
4 days ago
HRPS Lagos, NigeriaOverview: · • As a Hotel Operations Manager, you will oversee the day-to-day operations of the hotel, ensuring smooth and efficient functioning across all departments. Your primary goal is to enhance guest satisfaction and optimize operational processes to maximize revenue and pr ...
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People Operations Manager
2 weeks ago
The People Practice Lagos, Nigeria Full timeABOUT THE COMPANY · WHY WE EXIST · · Startup founders and CEOs are faced with many challenges from the time they launch; from funding to having a unique product or service, and to having an eager and existing market, amongst others. · Having the right people on the team can: ...
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Operational Risk Manager
1 week ago
CITIBANK Lagos, Nigeria Full timeThe Operational Risk Manager is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise withi ...
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Merchant Operations Manager
5 days ago
PalmPay Lagos, Nigeria Full timeABOUT THE COMPANY · PalmPay is an Africa-focused fintech firm, launched in 2019. PalmPay is a mobile payments platform that offers a number of financial services. · JOB SUMMARY · RequirementsBachelor's Degree in Business Administration, Finance, or related fieldProven experience ...
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Insurance Operations Manager
1 week ago
PalmPay , Lagos, Nigeria , Full timeJob Description · We are seeking an experienced Insurance Operations Manager to oversee the daily operations and management of our mutual fund and insurance products. · The ideal candidate will play a pivotal role in ensuring smooth execution, compliance, and optimization of prod ...
Hub Operations Manager - Lagos, Nigeria - Sendbox
Description
ABOUT THE COMPANY
Deliveries for e-commerce and social commerce sellers. We help you with local and international deliveries to your customers anywhere in the world.
JOB SUMMARY
Required Skills and Qualifications Bachelor's Degree in Business Administration, Logistics or Supply Chain or other related field. Demonstrated experience as a Hub/Logistics Manager in logistics, operations, supply chain management, e-commerce is an added advantage. Proficiency in data analysis and reporting tools to extract insights from operational and performance data. Exceptional interpersonal and communication skills to work effectively with cross-functional teams and stakeholders. Excellent problem-solving and critical reasoning skills. Proficiency in MS Office and use of project management software/tools (added advantage). Ability to drive change and implement process improvements in a diverse and rapidly changing environment Have a strong analytical and execution mindset. Likes wearing multiple hats in a fast-growing ambitious startup environment. Great at training and general coordinating Likes being hands-on and wants to get things done. Experience in managing a large team.
RESPONSIBILITIES
The Hub Operations Manager will be responsible for coordinating and overseeing the Sendbox Hub network. The ideal candidate will lead a team to manage the operations of the hubs, the Associates, vendors, courier partners as well as general operational activities. The end goal is to ensure the efficient functioning of the hub, meeting operational goals, and maintaining high standards of performance.Duties Process monitoring across all Sendbox and Franchise Hubs. Fully in charge of onboarding, setup, management of interactions as well as resolution of issues as it concerns Sendbox Hubs and Franchise locations. Oversee the handling, sorting, and movement of shipments to ensure accurate and timely processing while adhering to safety and shipping protocols end-to-end Continuously review operational processes and workflows to identify areas of improvement. Implement quality control measures to achieve key metrics and customer satisfaction. Collaborate with Issue Resolution Team to address inquiries, feedback and ensure an overall positive customer experience. Manage, allocate resources and oversee inventory control processes of shipping materials and all hub-related purchases to ensure accurate stock levels. Liaise with vendors, suppliers and delivery partners to ensure timely delivery of goods and services and resolve vendor related issues. Provide strong leadership and direction to the hub operations team, including recruitment, training etc. Submit reports and summaries of hub activities. Resolve conflict and issue escalations across all hubs. Communicating goals and targets as well as operational changes to the hub operations team as advised by the management. Monitoring team members' KPIs, manage performance and motivating the team to perform optimally. Care for the health, safety, and welfare of Hub Associates and report any anomalies to the People Operations team.
REQUIRED SKILLS
Project management, Market research, intelligence, Project monitoring and evaluation (M&E), Brand management, Business strategy, Operative management, Search engine marketing (SEM), Advertising
REQUIRED EDUCATION
Bachelor's degree