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    Online Sales Representative-Edo - Lagos, Nigeria - Excel And Grace Consulting

    Excel And Grace Consulting
    Excel And Grace Consulting Lagos, Nigeria

    Found in: beBee S2 NG - 5 days ago

    Default job background
    Full time
    Description

    ABOUT THE COMPANY

    We are proud to note that in these years of operations, we have assisted businesses in the Oil & Gas, Manufacturing, Construction, Education, Real Estate, Trade & Commerce, Hotels, Health Care, Catering & Hospitality and those in Communication and Entertainment industries. The simple reason that adduce to this success story is basically because of our varied and dependable experience, strong industry knowledge, good human resource base and our near infallible understanding of Nigerian economy

    JOB SUMMARY

    Requirements A minimum of 1 yearof proven experience in a similar role. Good understanding of customer service best practices. Superb written and verbal communication skills. Excellent organizational and multi-tasking abilities. Computer and Internet savvy.

    RESPONSIBILITIES

    Job Responsibilities Receive enquiries and provide relevant information to customers Attend to customer orders via phone calls and social media platforms Handle customer service issue and escalate to proper authority Follow up on queries and give feedback to clients Collect client feedback for management Update client records Track and document calls and sales

    REQUIRED SKILLS

    Market research, intelligence, Customer service, Sales performance tracking and reporting, Sales strategy, Sales management

    REQUIRED EDUCATION

    Diploma, Associate's degree

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