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GRACE ULOKO

GRACE ULOKO

Customer Service/ Admin Support

Services provided: Customer Success , Email, Phone & Chat Support , Admin - Bookkeepers , Customer Support Representatives , HR - Virtual Assistant Services , Administrative Assistants , Admin - Data Entry & Transcription Services , Admin - Community Management , Support - Proofreaders , Personal / Virtual Assistance

Administrative

Lagos, Lagos
$10 / hour
Approximate rate

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About GRACE ULOKO:

I am fascinated to introduce my expertise, am a highly skilled freelancer with expertise in a wide range of services, both remote and onsite. My diverse skill set encompasses Customer Services, Research, Proofreading, Virtual Assistant, Article Writing, Typing, Translation, Transcription, Data Entry, Copywriting, Admin Support, and email communication. with so much enthusiasm, my experience over some years makes me a passionate advocate for my clients, I care about my clients, and share a commitment to helping them achieve their goals!  I have completed similar projects in the past.

Experience

With a year of experience with the Board of Internal Revenue Kano State as an administrative staff, some months of experience with PZ Cussons Nigeria PLC Kano as a brand ambassador and distributor for Imperial Leather Roll-on and Deodorant, and years of experience as a customer service executive representative, 
My experience aligns well, as I have worked as the head of administrative/customer service representative, a dedicated and hardworking staff member with the Global Manufacturing Alliance and Standard (GMAS) for some years, which has helped me improve my skills, allowed me to gain organizational aptitudes, and provided me with extensive knowledge. Throughout my career, I have developed a profound understanding of managerial experience, voluntary experience, and the pivotal role it plays in shaping the success of societies and organizations.  
What truly sets me apart in my career pursuit, which is my primary goal, is to acquire a robust set of transferable skills and knowledge that will not only elevate my career but also positively impact individuals and organizations at large. With my proven track record, my top-notch work experience, and my strong professional background when working, I want to captivate the audience. I am capable of undertaking in-depth research to guarantee accuracy and reliability in my work. I strive to fulfill deadlines and go above and beyond. 
I'm excited about the prospect of using my knowledge to bolster the team and enhance the work strategy.
Also, leveraging my knowledge and skills to promote cross-cultural understanding and collaboration in organizations through networking would provide me with exposure to cutting-edge technology and innovative business strategies. 
All in all, I'm excited to embark on diverse experiences, eager to absorb knowledge, and resolute in my determination to make a meaningful impact. 
However, my deep-rooted passion for communication, interaction, administration, leadership, and its transformative impact on user experiences. To me, it is not merely a profession but a medium through which we can create profound and positive changes in people's lives and those of societies at large.

Education

BSC in Mass Communication, a Diploma Certification from the Chartered Institute of Project Management Professionals (CIPMP)

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