OLUWAFEMI AREMU

Presently am working as a Customer Relationship Officer in Ibadan Electricity Distribution Company, Ibadan.

I have experiences that cut across Marketing, Sales Supervisor, Data Analysis, Customer Service, Social Welfare, Social Work, Administration Services, Information Analyst, and Human Resources Services.

• Attending to customers complains and providing the appropriate solution at the right time, that will satisfy the customers’ intentions.
• Communicating with customers through various channels of social media platform
• Selling of MAPS (Meter Asset Provider Scheme) to customers in other to increase the number of our pre-paid metered customers and reduce the number of the post-paid metered customers.
• Growing the revenue of the company in terms of monthly collections in millions that leads to opening of other branches in the hub. 
• Reducing the aggregate technical, commercial and collection losses of the company. 
• Increasing the numbers of customers’ population through Assets and Customers Enumerations.
• Give regular financial and administrative assistant to the local buyers, who are the company LBA, in terms of financial loans for the purchase of sesame seeds.
• Have details database of the staffs and the local buyers (LBA), for appropriate monitoring.
• Work on office and warehouses reports with accurate statistics presentation, to know the variables in the weekly purchase of the unit.

(2019 - 2021).     - National Centre for Technology Management, (NACETEM), Obafemi Awolowo University – Ile - Ife, Osun State, Nigeria.

                                           (PGD in Technology Management – Upper Credit).

•  (2008 - 2012)      – University of Lagos, Akoka-Yaba, Lagos, Nigeria.

                                           (Bachelor degree in Social Work – Second Class lower).

• (2005 – 2007)       - University of Lagos, Akoka-Yaba, Lagos, Nigeria. 

(Diploma in Social Development and Administration – Upper    Credit)