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Victoria Island Annex
OLUWAFEMI AREMU

OLUWAFEMI AREMU

Customer Relations/Sales/Marketing/Human Resource.

Services provided: Customer Success , Database Administration , Administrative Assistants , Data Recovery Service , Admin - Data Entry & Transcription Services , Data Entry Services , Research Assistants , Human Resources , Customer Service Representatives , Data analysis , Market Research Services , Customer Relations , Administrative & Secretarial , System administration , Community Health Services

Customer Service / Support

Victoria Island Annex, Eti Osa

Social

About OLUWAFEMI AREMU:

My names are Oluwafemi David Aremu, I have a Diploma in Social Development and Administration, from the University of Lagos, Nigeria. Hold bachelor's degree in social work from the University of Lagos, Nigeria. I also hold a Post Graduate Degree in Technology Management from National Centre for Technology Management at the Obafemi Awolowo University, Ile Ife, Osun State, Nigeria.

Experience

Presently am working as a Customer Relationship Officer in Ibadan Electricity Distribution Company, Ibadan.

I have experiences that cut across Marketing, Sales Supervisor, Data Analysis, Customer Service, Social Welfare, Social Work, Administration Services, Information Analyst, and Human Resources Services.

  • Attending to customers complains and providing the appropriate solution at the right time, that will satisfy the customers’ intentions.
  • Communicating with customers through various channels of social media platform
  • Selling of MAPS (Meter Asset Provider Scheme) to customers in other to increase the number of our pre-paid metered customers and reduce the number of the post-paid metered customers.
  • Growing the revenue of the company in terms of monthly collections in millions that leads to opening of other branches in the hub. 
  • Reducing the aggregate technical, commercial and collection losses of the company. 
  • Increasing the numbers of customers’ population through Assets and Customers Enumerations.
  • Give regular financial and administrative assistant to the local buyers, who are the company LBA, in terms of financial loans for the purchase of sesame seeds.
  • Have details database of the staffs and the local buyers (LBA), for appropriate monitoring.
  • Work on office and warehouses reports with accurate statistics presentation, to know the variables in the weekly purchase of the unit.

 

 

Education

(2019 - 2021).     - National Centre for Technology Management, (NACETEM), Obafemi Awolowo University – Ile - Ife, Osun State, Nigeria.

                                           (PGD in Technology Management – Upper Credit).

  •  (2008 - 2012)      – University of Lagos, Akoka-Yaba, Lagos, Nigeria.

                                           (Bachelor degree in Social Work – Second Class lower).

  • (2005 – 2007)       - University of Lagos, Akoka-Yaba, Lagos, Nigeria. 

(Diploma in Social Development and Administration – Upper    Credit) 

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