Best professionals offering customer service services in Makoko

Customer Service in Makoko, Lagos

Introduction

Customer service is a vital aspect of any business, and it is essential to have a professional who can handle customer inquiries and concerns effectively.

Professional Requirements

To become a customer service professional, you need to have excellent communication skills, both written and verbal. You should be able to handle customer complaints and resolve issues efficiently.

Recommended Accreditations and Certifications

Industry-recognized certifications such as ISO 9001 or Six Sigma can be beneficial in demonstrating your expertise in customer service.

Choosing the Best Service Provider

When choosing a customer service provider, consider their experience, expertise, and reputation. You can also ask for references and check online reviews.

Questions to Ask Before Hiring

• What is your experience in customer service?
• How do you handle customer complaints?
• What is your approach to resolving customer issues?

Useful References

For more information on customer service, you can refer to the following resources:

Customer Service Institute of America

International Customer Service Institute

Average Prices

The average hourly fee for customer service professionals in Makoko, Lagos is between 1000 and 2000 NGN.

However, prices may vary depending on the provider's experience, expertise, and reputation.

For instance, in Lagos, the average hourly fee is around 1200 NGN, while in Abuja, it is around 1500 NGN.

In Port Harcourt, the average hourly fee is around 1800 NGN.

Requesting a Quote

When requesting a quote for customer service, provide detailed information about your requirements, including the scope of work, duration, and any specific needs you may have.

The service provider will then provide a quote based on your requirements.

Once you have received the quote, you can review it and negotiate the terms if necessary.

Finally, you can accept the quote and proceed with the service.

Fees for Customer Service freelancers

The average daily fee for the experienced freelancers is ₦40,000.

The fee varies depending on the city in which the freelancer are located. For instance, the average daily for a Customer Service in Lagos is ₦50,000 while in Abuja is ₦60,000 or in Port Harcourt is ₦70,000.