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Kauthar Balogun

Kauthar Balogun

Barista

Services provided: Barista

Restaurants / Food Service

Lagos, Lagos
₦900 / hour
Approximate rate

Social

About Kauthar Balogun:

I'm a friendly and fast-working barista with 6+ years of experience working at busy chain cafes in Lagos. Skilled in customer service, coffee and food pairing, and inventory management. Knowledgeable on 30+ coffee varieties from around the world.

 

Experience

Barista & Team Lead

Cafe Neo, Victoria Island, Lagos.

July 2015– July 2020

Key Qualifications & Responsibilities

  • Took coffee, food, and other beverage orders and prepared them for customers quickly and effectively.
  • Maintained a clean and professional appearance and dining area for guest satisfaction.
  • Delivered excellent customer service and prompt food and beverage delivery.
  • Washed dishes and restocked the bar line for continued fast service capabilities.

Key Achievements

  • Achieved a 99.3% guest satisfaction store over a 1-year period based on receipt surveys.
  • Made a consistent 35% increase in sales in various outlets and closed the all time high sales ever made in a day.

Barista 

Caffa House, Adeniyi Jones, Ikeja.

December 2020–May 2023

Key Qualifications & Responsibilities

  • Greeted guests in a friendly manner as they entered the store and informed them about daily coffee specials.
  • Took customer orders and entered them into the point-of-sale system.
  • Created coffee and other beverages.

 

Education

B. A Philosophy, University of Lagos, Nigeria

 

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