Branch Supervisor - Lagos, Nigeria - Robeck Locks Ltd

Robeck Locks Ltd Lagos, Nigeria

2 days ago

Full time

Job Description

An experienced supervisor used to managing a small team in a fast-paced customer-focused environment.
Great at giving amazing customer service, and able to translate that into sales
Inquisitive, ever-questioning and ever-improving
Passionate about our business
A 'people person who finds it easy to get on everyone and is able to build strong working relationships with the people you work with

Core Responsibilities

Manage retail staff, which includes people working on the floor, in store, and the cashiers
Meet financial goals by analyzing variances; initiating corrective actions in preparing an annual budget; formulating pricing policies and scheduling expenditures
Make sure pricing is correct
Does Market research in order to identify new services and products
Recruit, Coach, counsel, discipline, and train employees
Maintain inventory and ensure items are in stock
Monitor local competitors
Maintain health and safety measures and store's cleanliness
Organize and distribute staff schedules
Preside over staff meetings
Help, drive, motivate, and encourage retail sales staff to achieve sales targets
Handle customer complaints, issues and questions.

Accountant