
David Orsuega
Customer Service / Support
About David Orsuega :
To secure a challenging and rewarding position as a business developer, sales officer, where my leadership
skills, industry experience, and customer service expertise can be utilized to ensure exceptional sustaining
growth experiences for customers and maximize profits for the establishment
Experience
INTERSWITCH
Agency/Merchant Acquirer (DSA) March 2023 – Date
Identify and onboard viable agents/ locations for onboarding.
Provide support on all activities related to management, business development, and issue resolution.
Periodic visit to ensure optimal performance as well as Agent overall welfare.
E-SETTLEMENT LIMITED (PAYCENTRE), Yaba Lagos
Agent Recruitment Rep, Supervisor Hub March 2021 – February 2023
Recruits, onboard, trains agent and ambassadors.
Manages activation, configuration, troubleshooting POS.
Optimized POS terminals and ensure branding materials are in stock for onboarding process.
Provide support on business development, management, and records of terminals.
UNION BANK NIGERIA, Alaba Int’l Market Lagos
❖ Sales Support Executive, Direct Sales Agent (DSA) Oct 2019 – Feb 2021
Ensure increase in the activation of mobile banking on branch accounts
Issuance of ATM card and envelope deposit.
Booking of credit facilities, card issuance, and mobile banking activation.
Customer relationship management, account opening, and new products driver.
SMOOTH AND FAST LIMITED, Lagos
Sales Promoter Feb 2018 – Sept 2019
Market, train, and applied (fix) the company advance phone protection technology.
Develop significant new client’s base leveraging the company product.
Facilitate partnership contract between Pointek stores, Slot stores, and others.
Deliver training for partner’s representative and presentation to potential new client.
Education
Federal University Wukari,Taraba
B.Sc Business Administration
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