- Develop and nurture strong relationships with corporate clients, understanding their gifting needs and building long-term partnerships.
- Serve as the primary point of contact, ensuring a seamless experience and exceeding client expectations.
- Utilize CRM tools to maintain detailed client profiles, fostering personalized interactions
- Oversee the complete corporate gifting process, from sourcing and customization to packaging and timely delivery.
- Collaborate with suppliers, internal teams, and logistics to ensure the highest quality and efficiency in the gifting process.
- Devise and execute strategic plans to drive revenue and expand market presence in the corporate gifting sector.
- Identify emerging trends and opportunities, staying ahead in the competitive landscape.
- Leverage your B2B expertise to identify and pursue new business opportunities in the corporate sector.
- Tailor gifting solutions to meet the unique needs and branding requirements of corporate clients.
- Bachelor's or Masters degree in Business, Marketing, or a related field.
- 5 years proven experience in B2B corporate gifting management or a similar role, with a focus on promoting services.
- Exceptional negotiation, interpersonal, and communication skills.
- Creative thinking and the ability to tailor gifting service solutions to diverse B2B client needs.
- Familiarity with CRM tools e.g., Salesforce, HubSpot and SAAS applications.
- Experience in bank relationship management is a plus
- Strong analytical skills
- Excellent communication and interpersonal skills
- Ability to build strong relationships and collaborate effectively
- Strong problem-solving and decision-making skills
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B2B Manager - Lagos, Nigeria - The People Practice
Description
Our client, a premium retail gifting business, is looking to hire a B2B Manager Gifting who will be a key player in advancing our corporate gifting sector, blending your strategic business acumen with a keen understanding of the B2B landscape. Responsible for managing the entire corporate gifting process, your role involves client relationship management, strategic planning, and a proven track record in managing and enhancing corporate gifting services. Familiarity with CRM tools and SAAS is essential for this role.
Responsibilities
Client Relationship Management:
End-to-End Gifting Process:
Strategic Planning and Execution:
B2B Focus:
In Simple Terms
As the Corporate Gifting Manager in our B2B Department, your central focus is promoting and enhancing our core product, "Gifting as a Service," within the corporate sector. This includes client engagement, end-to-end excellence in delivering gifting services, strategic planning specific to gifting services, and utilizing CRM tools and SAAS applications for streamlined operations and data-driven decision-making. Embrace exciting challenges, from collaborating with internal teams to ensuring seamless B2B client experiences with our innovative gifting services.
Qualifications
Must have skills