Head of customer experience jobs in Nigeria

We are seeking a leader to lead our customer experience agenda · We are in a journey to take customer experience to a new whole height. · ...

We are currently recruiting on behalf of our partner, an early-growth startup seeking a CX & Ops to lead how customers experience their services. · This role sits at the intersection of customers, processes, people, and performance. You will be responsible for designing seamless ...

We are recruiting to fill the position below: · Head, Customer Lifecyle Management · Lead the design mapping and implementation of seamless customer journeys across all segments and touchpoints. · ...

We are building West Africa's most trusted premium AV retail and experience platform in Lagos with a satellite store in Abuja. · ...

This is a full-time role for a Head of Customer Service based in Jakande Lekki. · The Head of Customer Service will lead the customer service team to enhance customer satisfaction and improve overall customer experience. · ...

This is a full-time on-site role for a Head of Customer Service based in Jakande Lekki.The Head of Customer Service will lead the customer service team to enhance customer satisfaction and improve overall customer experience. · ...

We are seeking a strategic and experienced Head of Customer Success to lead and scale the global customer experience function. This role offers full ownership of the end-to-end customer journey, from onboarding to post-sales support, ensuring satisfaction, loyalty, and operationa ...

+Head+of+Customer+Support · Job+Summary: · Thumo+is+a+funded+food+detectionpany+cexpandingfrom+Eswatininto+Nigeria,+withambitions+tobuild+a+sper-appspanning+detection,+transport,andpayments.+AsHeadofofCustomerSupport,youwillbuildandleadourentirecustomerexperiencfunctionfromscratc ...

As Head of Customer Support, you will build and lead our entire customer experience function from scratch. Youll report directly to the Country Manager and own every touchpoint where customers, riders, and restaurant partners interact with Thumo when something goes wrong or they ...

We are recruiting on behalf of our client, a boutique pastry shop, for the position below: · Job Title: Head, Customer Service · Location: Victoria Island, Lagos · Work Mode: Full Time · Job Summary · We are seeking an experienced Head, Customer Service who will be responsible fo ...

This strategic leadership role is designed for an experienced customer success professional to shape and elevate the global customer experience function. · The position requires collaboration across sales, marketing, and technical teams to drive satisfaction, loyalty, and measura ...

· This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Head of Customer Success in Nigeria. · This strategic leadership role is designed for an experienced customer success professional ready to shape and elevate the global customer ...

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Head of Customer Success in Nigeria. · We are seeking a strategic and experienced Head of Customer Success to lead and scale the global customer experience function. · The ideal ca ...

As Head of Customer Support you will build and lead our entire customer experience function from scratch.This role is for someone who thrives on solving problems fast, building systems that scale, and creating a support culture obsessed with speed and resolution quality. · ...

We are recruiting for the position of Head, Customer Service at Cruxstone Development and Investment Limited in Lagos. · We require someone who can develop strategies to enhance client relationships and improve customer satisfaction. The successful candidate will oversee communic ...

Direct and manage all customer service activities. · ...

The Head of CRM will lead customer relationship strategy, oversee lead management service coordination ensuring all customer interactions projects complaints captured managed within CRM system. · ...

As Head of CRM you will lead customer relationship strategy oversee lead management service coordination ensuring all customer interactions projects and complaints are accurately captured managed within CRM system. · ...

+Job summary · The Regulatory Compliance Operations Executive is a client-facing, operations, and coordination role responsible for managing client interactions, supporting service delivery across all business lines, handling basic financial operations, and providing administrati ...

Are you passionate about building high-performing teams and strengthening HR processes that support business success? Do you excel at partnering with leadership to create a positive employee experience? · ...