head, customer experience - Lagos

The Customer Experience Coordinator will be the first point of contact for all client inquiries and will be responsible for managing client onboarding, documentation, meeting scheduling, and communication flow. · ...

We are seeking an experienced Customer Experience (CX) Lead to own and elevate end-to-end customer experience across our digital financial products and services. · This role is critical to driving customer satisfaction, retention, trust, and long-term value in a highly regulated ...

We are hiring a Customer Experience Partner to manage customer onboarding and support, ensuring a smooth, transparent,and high-quality experience across the shipment lifecycle. · Guide new customers through the onboarding process and ensure a smooth transition to SEND's platform. ...

The Customer Experience Associate will ensure compliance with policies through meetings and audits and provide exceptional customer service to walk in customers. · ...

+Lead and enhance the overall experience customers have with our brand ensuring that every customer touchpoint leaves a positive seamless and memorable experience. · Design implement and improve customer service strategies to increase customer satisfaction loyalty and retention · ...

Lead and enhance the overall experience customers have with our brand ensuring that every customer touchpoint leaves a positive seamless and memorable experience. · The role will be responsible for designing implementing and improving customer service strategies to increase custo ...

This pivotal role involves overseeing and implementing strategies to ensure that every interaction our customers have with our real estate services is exceptional. · ...

We are hiring a Customer Experience Partner to manage customer onboarding and support ensuring a smooth transparent and high-quality experience across the shipment lifecycle. · Guide new customers through the onboarding process. · Serve as the primary point of contact for custome ...

The company is seeking to hire a customer experience manager for its Lagos location. The candidate will oversee the hiring and training of the customer experience team and define standards for ensuring optimal customer experience. · ...

This is a full-time remote role for a Customer Experience Journey & Service Design Specialist to design customer journeys and identify pain points and develop impactful strategies. · ...

We are seeking a Customer Experience Officer to deliver exceptional service across all customer touchpoints. Serve as the primary point of contact for customer inquiries related to savings accounts, loan products, and digital platforms. · Support customer onboarding, including ac ...

Ideation House Limited seeks a customer-focused Customer Experience Executive to handle inquiries, resolve issues, and enhance client satisfaction. · ...

The Customer Experience Specialist at TredBase is responsible for ensuring schools and parents have a smooth, reliable, and positive experience using the TredBase platform. · Serve as the primary point of contact for schools and parents · Onboard new institutions and guide them t ...

We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives by letting professionals turn extra time and ambition into career growth and financial opportunity. · Deliver fast, accurate, and empathetic support to healthcare professionals ...

We are a fast paced, venture backed startup seeking a highly empathetic team player to join our Customer Experience team. · The chosen candidate will use extensive analytics to assist the overall strategy, execution and optimization of customer service. · Genuine deep empathy wil ...

We are seeking a friendly and proactive Customer Experience Officer to join our organization. · ...

Serve as the first point of contact for online and walk-in customers Manage front desk operations efficiently Interface directly with social media and digital teams Handle customer inquiries complaints and feedback Ensure a seamless customer experience across all channels · ...

We are seeking a smart, articulate, and sales-driven Customer Experience Representative to join our spa front-line team. The ideal candidate will deliver exceptional customer service while actively driving revenue through product recommendations, retail sales, and repeat bookings ...

This is a full-time hybrid role for a Customer Experience Associate, · based in Lagos. Responsible for quality assurance testing, · test automation and performance testing.Quality assurance testingTest automation and performance testing · ...

We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives by letting professionals turn extra time and ambition into career growth and financial opportunity. · We achieve this with our app-based marketplace that connects workplaces and ...