Supervisor - Contact Centre - Lagos

We are seeking a highly motivated and customer-focused Contact Centre Agent to join our team. · As a Contact Centre Agent you will be responsible for handling customer inquiries and providing excellent customer service. · ...

We are seeking a highly motivated and customer-focused Contact Centre Agent to join our team. · Handling customer inquiries · Resolving issues and providing excellent customer service. · ...

We are seeking a highly motivated and customer-focused Contact Centre Agent to join our team. · Handle inbound and outbound customer calls professionally · Respond to customer enquiries, requests, and complaints · Provide accurate information on products and services · ...

We are seeking a highly motivated and customer-focused Contact Centre Agent to join our team. · ...

Supervisor Manages the day-to-day operations of the contact center to drive · customer engagement, satisfaction, and retention in fulfillment of the strategic · goal of the Contact center and the business at large. · Responsibilities · Oversee the activities of a team of 12 Conta ...

We are seeking a professional and customer-focused Contact Centre Agent to manage customer interactions across multiple channels. · ...

We are seeking a highly motivated and customer-focused Contact Centre Agent to join our team. · Handling customer inquiries and resolving issues. · Providing excellent customer service. · ...

The Contact Centre Agent handles inbound and outbound customer interactions via phone calls WhatsApp and emails. The role focuses on resolving enquiries promptly providing accurate information documenting interactions and ensuring a positive customer experience in line with servi ...

Supervisor Manages the day-to-day operations of the contact center to drive · customer engagement, satisfaction, and retention in fulfillment of the strategic · goal of the Contact center and the business at large. · Responsibilities · Oversee the activities of a team of 12 Conta ...

· Supervisor Manages the day-to-day operations of the contact center to drive · customer engagement, satisfaction, and retention in fulfillment of the strategic · goal of the Contact center and the business at large. · Responsibilities · Oversee the activities of a team of 12 Co ...

We are seeking a highly motivated and customer-focused Contact Centre Agent to join our team. · BSc degree (2:2 or above) · Excellent communication and customer service skills · ...

The Team lead Contact Center is to ensure that the team delivers superior customer service to External and Internal clients' queries and enquiries through various communication channels such as telephone, · Provide customers with accurate information on our products and services. ...

The Team lead Contact Center ensures superior customer service to External and Internal clients' queries and enquiries through various communication channels. · Manages dynamic teams · Improves processes · ...

Job summaryThe Team lead Contact Center ensures superior customer service to External and Internal clients through various communication channels. · Minimum of a First Degree. · Must be able to speak Hausa and Igbo fluently. · ...

HoneyTreat Trade Academy seeks Centre Operations Manager to oversee day-to-day operations at Akilo Centre. · Manage people, schedules, facilities and resources · Ensure smooth operations and positive student experience · ...

The position · The Collections Manager is a pivotal role within our consumer digital lending division, responsible for overseeing early-stage delinquency and managing the collections contact centre team. The successful candidate will lead a high-volume collections contact centre ...

The Manager Contact Center Operations role is responsible for delivering exceptional customer service to d.light customers and end-users through supporting selected partners. · Implement and measure KPIs to drive improvement of service delivery standards. · Collaborate with d.lig ...

The Account Lead will oversee key telecoms accounts within the call centre ensuring service excellence SLA compliance revenue growth and strong client relationships. · ...

The Manager Contact Center Operations role is responsible for delivering exceptional customer service to d.light customers and end-users through supporting selected partners. · ...

We are looking to onboard a qualitative and quantitative researcher with excellent analytical skills. · Ability to develop research tools · Collect and analyse data · ...