Team Lead, Contact Centre - Lagos

We are seeking a highly motivated and customer-focused Contact Centre Agent to join our team. · As a Contact Centre Agent you will be responsible for handling customer inquiries and providing excellent customer service. · ...

We are seeking a highly motivated and customer-focused Contact Centre Agent to join our team. · BSc degree (2:2 or above) · Excellent communication and customer service skills · ...

We are seeking a highly motivated and customer-focused Contact Centre Agent to join our team. · ...

+As a Contact Centre Agent, you will handle inbound and outbound customer interactions across multiple channels while providing excellent customer service. · +OND / HND / BSc Degree preferred. · Experience in a contact centre or customer-facing role is an added advantage. · +N150 ...

We are seeking a professional and customer-focused Contact Centre Agent to manage customer interactions across multiple channels. · ...

The Contact Centre Agent handles inbound and outbound customer interactions via phone calls WhatsApp and emails. The role focuses on resolving enquiries promptly providing accurate information documenting interactions and ensuring a positive customer experience in line with servi ...

Job summaryThe Team lead Contact Center ensures superior customer service to External and Internal clients through various communication channels. · Minimum of a First Degree. · Must be able to speak Hausa and Igbo fluently. · ...

The Team lead Contact Center ensures superior customer service to External and Internal clients' queries and enquiries through various communication channels. · Manages dynamic teams · Improves processes · ...

HoneyTreat Trade Academy seeks Centre Operations Manager to oversee day-to-day operations at Akilo Centre. · Manage people, schedules, facilities and resources · Ensure smooth operations and positive student experience · ...

The Manager Contact Center Operations role is responsible for delivering exceptional customer service to d.light customers and end-users through supporting selected partners. · Implement and measure KPIs to drive improvement of service delivery standards. · Collaborate with d.lig ...

To provide the highest level of service in order to sell Emirates airline tickets and services and to assist customers with managing their travel plans. · ...

The Account Lead will oversee key telecoms accounts within the call centre ensuring service excellence SLA compliance revenue growth and strong client relationships. · ...

The Manager Contact Center Operations role is responsible for delivering exceptional customer service to d.light customers and end-users through supporting selected partners. · ...

Provide the highest level of service to sell Emirates airline tickets and services and assist customers with managing their travel plans. · ...

We are looking to onboard a qualitative and quantitative researcher with excellent analytical skills. · Ability to develop research tools · Collect and analyse data · ...

We are recruiting for the position of Call Centre Representative in Lagos. · The Call Centre Representative will serve as the first point of contact for customers, handling inquiries, complaints, and service requests with professionalism and efficiency.This role requires excellen ...

To provide the highest level of service in order to sell Emirates airline tickets and services and to assist customers with managing their travel plans. · ...

We're looking for people from across the globe to join our team in a vast range of areas. Be part of Emirates and help us to create the future of travel. Join our growing team and enjoy a competitive remuneration package, discounts on flights and hotel stays. · ...

We are seeking a driven Programme Officer to drive our programmes. · Onsite or virtually, you will be instrumental in researching, grant writing, · and business development efforts to fuel our growth and impact. · ...

We're seeking a driven Programme Officer to drive our programmes. · Develop sponsorships and partnerships strategy · Develop and maintain relationships with key education sector partners in government and within the international donor community. · Research and identify new busin ...