Contact Centre Agent - Lagos

We are seeking a highly motivated and customer-focused Contact Centre Agent to join our team. · Handling customer inquiries · Resolving issues and providing excellent customer service. · ...

We are seeking a dedicated and professional Call Centre Agent to join our team in Maryland. · If you have a passion for customer service and have the skills to handle various customer inquiries, we want to hear from you. · Key Responsibilities · Respond promptly to customer inqui ...

We are seeking a highly motivated and customer-focused Contact Centre Agent to join our team. · As a Contact Centre Agent you will be responsible for handling customer inquiries and providing excellent customer service. · ...

We are seeking a highly motivated and customer-focused Contact Centre Agent to join our team. · Handle inbound and outbound customer calls professionally · Respond to customer enquiries, requests, and complaints · Provide accurate information on products and services · ...

We are seeking a highly motivated and customer-focused Contact Centre Agent to join our team. · Handling customer inquiries and resolving issues. · Providing excellent customer service. · ...

We are seeking a highly motivated and customer-focused Contact Centre Agent to join our team. · BSc degree (2:2 or above) · Excellent communication and customer service skills · ...

We are seeking a professional and customer-focused Contact Centre Agent to manage customer interactions across multiple channels. · ...

A Call Center Agent is responsible for handling inbound and outbound calls, providing excellent customer service, addressing inquiries, resolving complaints, and ensuring customer satisfaction. The agent serves as the first point of contact between the company and its customers. ...

The Customer Care Associate is responsible for engaging with customers, advocating on their behalf, · and driving customer retention. · This role ensures proactive communication, · effective complaint management, · and overall customer satisfaction through timely interventions an ...

We are seeking experienced Team Leads to supervise and motivate call centre agents ensure performance targets are met and maintain excellent service delivery. · The ideal candidate has hands-on call centre experience and strong people-management skills. ...

*Job Title: Head, Quality Assurance & Training* · *Industry: Call Centre* · *Location: Awoyaya, Lagos* · *Work Mode: Full-time* · *Salary: Negotiable* · *Job Summary:* · We're seeking an experienced Head of Quality Assurance & Training to drive service excellence in our Awoyaya, ...

The position · The Collections Manager is a pivotal role within our consumer digital lending division, responsible for overseeing early-stage delinquency and managing the collections contact centre team. The successful candidate will lead a high-volume collections contact centre ...

The Account Lead will oversee key telecoms accounts within the call centre ensuring service excellence SLA compliance revenue growth and strong client relationships. · ...

To provide the highest level of service in order to sell Emirates airline tickets and services and to assist customers with managing their travel plans. · ...

Supervisor Manages the day-to-day operations of the contact center to drive · customer engagement, satisfaction, and retention in fulfillment of the strategic · goal of the Contact center and the business at large. · Responsibilities · Oversee the activities of a team of 12 Conta ...

We're looking for people from across the globe to join our team in a vast range of areas. Be part of Emirates and help us to create the future of travel. Join our growing team and enjoy a competitive remuneration package, discounts on flights and hotel stays. · ...

About BFREE · Over 300 million consumers are over-indebted in emerging markets - we are helping them to B(e)FREE of debt, because it sucks to be in debt. · BFREE was founded in 2020 by digital lending executives that were deeply unsatisfied with existing credit collection infrast ...

We are hiring Quality Assurance Officers to monitor call quality ensure compliance and drive continuous service improvement. · ...

The Contact Centre Agent handles inbound and outbound customer interactions via phone calls WhatsApp and emails. The role focuses on resolving enquiries promptly providing accurate information documenting interactions and ensuring a positive customer experience in line with servi ...

Supervisor Manages the day-to-day operations of the contact center to drive · customer engagement, satisfaction, and retention in fulfillment of the strategic · goal of the Contact center and the business at large. · Responsibilities · Oversee the activities of a team of 12 Conta ...