Contact Centre Agent - Lagos

An established Health Maintenance Organization to provide end-to-end communication as an outbound and inbound communication service centre. · ...

We are seeking a highly motivated and customer-focused Contact Centre Agent to join our team. · ...

We are seeking a highly motivated and customer-focused Contact Centre Agent to join our team. · As a Contact Centre Agent you will be responsible for handling customer inquiries and providing excellent customer service. · ...

We are seeking a highly motivated and customer-focused Contact Centre Agent to join our team. · BSc degree (2:2 or above) · Excellent communication and customer service skills · ...

We are seeking a professional and customer-focused Contact Centre Agent to manage customer interactions across multiple channels. · ...

+As a Contact Centre Agent, you will handle inbound and outbound customer interactions across multiple channels while providing excellent customer service. · +OND / HND / BSc Degree preferred. · Experience in a contact centre or customer-facing role is an added advantage. · +N150 ...

The Customer Care Associate is responsible for engaging with customers, advocating on their behalf, · and driving customer retention. · This role ensures proactive communication, · effective complaint management, · and overall customer satisfaction through timely interventions an ...

A Call Center Agent is responsible for handling inbound and outbound calls, providing excellent customer service, addressing inquiries, resolving complaints, and ensuring customer satisfaction. The agent serves as the first point of contact between the company and its customers. ...

We are seeking experienced Team Leads to supervise and motivate call centre agents ensure performance targets are met and maintain excellent service delivery. · The ideal candidate has hands-on call centre experience and strong people-management skills. ...

We are seeking experienced Team Leads to supervise and motivate call centre agents ensure performance targets are met maintain excellent service delivery. · The ideal candidate has hands-on call centre experience strong people-management skills. · Supervise daily activities of ca ...

To provide the highest level of service in order to sell Emirates airline tickets and services and to assist customers with managing their travel plans. · ...

The Account Lead will oversee key telecoms accounts within the call centre ensuring service excellence SLA compliance revenue growth and strong client relationships. · ...

Provide the highest level of service to sell Emirates airline tickets and services and assist customers with managing their travel plans. · ...

To provide the highest level of service in order to sell Emirates airline tickets and services and to assist customers with managing their travel plans. · ...

Coach and develop a team of Customer Sales and Services Agents to achieve targets. · Lead day-to-day operations of the team. · Cooking regular performance management reviews. · ...

We're looking for people from across the globe to join our team in a vast range of areas. Be part of Emirates and help us to create the future of travel. Join our growing team and enjoy a competitive remuneration package, discounts on flights and hotel stays. · ...

We are looking for a Quality Assurance Officer who will be responsible for monitoring evaluating and improving agent interactions to ensure consistent service delivery compliance with company standards and exceptional customer experience. · ...

We are hiring Quality Assurance Officers to monitor call quality ensure compliance and drive continuous service improvement. · ...

The Contact Centre Agent handles inbound and outbound customer interactions via phone calls WhatsApp and emails. The role focuses on resolving enquiries promptly providing accurate information documenting interactions and ensuring a positive customer experience in line with servi ...

Coach, develop and motivate a team of Customer Sales and Services Agents to achieve individual targets. · ...