Customer Retention - Lagos, Lagos State

We are seeking a proactive customer-focused Customer Retention Officer to join our Digital Team. · The ideal candidate will serve as key customer representative responsible for engaging clients making follow-up calls strengthening long-term customer relationships. · This role is ...

Fortune House Network (FHN) is seeking a highly analytical and performance-driven Customer Retention Team Lead to lead retention strategies aimed at improving customer loyalty,reducing churn,and increasing customer lifetime value. · Lead and manage the Customer Retention team to ...

The Customer Manager leads customer relationship strategies to ensure client satisfaction retention and business growth.The role requires a seasoned professional with strong interpersonal analytical and leadership skills to manage key accounts drive service excellence and ensure ...

We are seeking a Customer Success Associate to join our Lagos team.You will be part of the frontline team responsible for delivering high-quality support and ensuring customers have a seamless experience across all channels. · The role involves managing customer interactions, ana ...

This is a full-time remote role for a Customer Success Executive. · Fostering strong relationships with customers, ensuring client satisfaction, assisting with customer support, and proactively addressing customer needs are key responsibilities of this position. ...

The Head of Business Development – Aftersales is responsible for developing and executing strategies that drive sustainable revenue growth, profitability, and market leadership across all aftersales operations for the automobile industry. · Bachelor's degree in Business Administr ...

Manage due, overdue, and defaulted loan accounts to ensure effective recovery and customer retention. · ...

We are seeking a Freelance Audience Retention Specialist to design and implement strategies that improve audience retention rates. This role involves engagement tracking, · loyalty program development, · and collaboration with marketing teams. · , · , · , · , ...

You will lead marketing for three products in the New Label Group:The House Chronicles (THC) shows and JSity launches when needed; so each episode/season drops like a real campaign that grows audience. · The House Studio (NLPS); so the studio stays visible trusted and consistentl ...

This is a full-time remote Product Ambassador role at BWBMart. The Product Ambassador will be responsible for promoting BWBMart's services, engaging with potential clients, and effectively representing the company's mission and value proposition. · Proficient in written and verba ...

+Lead and enhance the overall experience customers have with our brand ensuring that every customer touchpoint leaves a positive seamless and memorable experience. · Design implement and improve customer service strategies to increase customer satisfaction loyalty and retention · ...

+Job Title: · Business Development Manager – Laundry Services · +We are seeking a highly driven *Business Development Manager with proven sales and business development experience in laundry services or the hospitality industry. · This is a revenue-generating role focused on cust ...

We are seeking a proactive and dynamic Account Management Officer to manage and grow key customer relationships. · Serve as the primary point of contact for assigned customers. · Build, maintain, and strengthen long-term relationships to enhance customer satisfaction and loyalty. ...

Drive sales performance of Agri-inputs across South/East region by effectively managing sales activities to achieve business targets. · Develop and implement sales strategies to achieve regional sales targets. · Analyze sales performance to identify growth opportunities and areas ...

+We are seeking an experienced Call Center Manager (Head) to lead call center operations in Ikeja, · Lagos, · with clear ownership of Retention, · Churn Reduction, · and Win-back KPIs. · The role focuses on improving customer loyalty, · operational efficiency, · and overall perfo ...

The Customer Care Associate is responsible for engaging with customers, advocating on their behalf, · and driving customer retention. · This role ensures proactive communication, · effective complaint management, · and overall customer satisfaction through timely interventions an ...

The Institutional Sales and relationship manager is responsible for achieving growths in Assets under Management and hitting targets sales whist managing existing clients and proffering alternative investments and products within the group in a bid to grow scale, drive customer r ...

We are looking for a talented and reliable YouTube Video Editor to join our growing team. · This is a remote, freelance position focused on producing high-retention faceless videos for a content-rich channel. · You'll be responsible for turning scripts and voiceovers into engagin ...

We are launching our MVP in March, 2026, with 5 core features and a thriving community. We are looking for a Customer Service & Retention Manager to own the entire customer lifecycle from day 1 of launch. · You will build systems, processes, and a culture of excellence that turns ...

This is a full-time role based in Lagos State, Nigeria for an Officer Membership & Programme.The role entails managing the development and engagement of IoDCCG's membership base, ensuring excellent customer service. · ...