customer retention team lead - Lagos
1 month ago

Job summary
Fortune House Network (FHN) is seeking a highly analytical and performance-driven Customer Retention Team Lead to lead retention strategies aimed at improving customer loyalty,reducing churn,and increasing customer lifetime value.
Responsibilities
- Lead and manage the Customer Retention team to drive user engagement and reduce churn.
- Design and execute retention strategies,campaigns,and customer win-back initiatives.
Job description
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