Call Center Manager - Lagos

Job Title: Call Center Manager (Head – Retention & Customer Operations) · Location: Ikeja, Lagos · Salary: ₦500,000 (Negotiable) · Job Summary · We are seeking an experienced Call Center Manager (Head – Retention & Customer Operations) to lead and optimize call center operations ...

+We are seeking an experienced Call Center Manager (Head) to lead call center operations in Ikeja, · Lagos, · with clear ownership of Retention, · Churn Reduction, · and Win-back KPIs. · The role focuses on improving customer loyalty, · operational efficiency, · and overall perfo ...

Job Title: Call Center Manager (Head – Retention & Customer Operations) · Location: Ikeja, Lagos · Salary: ₦500,000 (Negotiable) · Job Summary · We are seeking an experienced Call Center Manager (Head – Retention & Customer Operations) to lead and optimize call center operations ...

The Service Center Manager is responsible for overseeing the operations, performance, profitability and strategic direction of the service center. · B.Sc./HND in Business Administration, Supply Chain, or related field. · 5–7 years of experience in customer service or service oper ...

We are looking to fill the position of a Resort Center Manager to oversee the daily operations of our resort's central functions ensuring exceptional guest experiences and driving business growth. The successful candidate will lead a team of associates manage budgets and maintain ...

The General Manager is responsible for running Soundhous — a premium AV retail brand · Consistent monthly revenue growth. · A high-conversion flagship store. · ...

Job summary · The General Manager is the day-to-day operator and P&L owner for Soundhous — responsible for revenue, gross margin, operating discipline, customer experience standards, · and the operating rhythm that allows Soundhous to scale (Lagos now, Abuja next). Responsibiliti ...

The Manager Contact Center Operations role is responsible for delivering exceptional customer service to d.light customers and end-users through supporting selected partners. · Implement and measure KPIs to drive improvement of service delivery standards. · Collaborate with d.lig ...

The Manager Contact Center Operations role is responsible for delivering exceptional customer service to d.light customers and end-users through supporting selected partners. · ...

We are looking for a strategic Service Centre Manager to oversee the performance and operations of a designated group of Service Centres. · Multi-Site Operational Oversight & Strategy: Ensure all branches in the region adhere to the 'Experience Center' operating model. · P&L Mana ...

We are looking for a strategic Service Centre Manager to oversee the performance and operations of a designated group of Service Centres. · Ensure all branches in the region adhere to the "Experience Center" operating model. · Continuously review operational workflows across bran ...

We are looking for a strategic Service Centre Manager to oversee the performance and operations of a designated group of Service Centres. · Multi-Site Operational Oversight & Strategy: Ensure all branches in the region adhere to the “Experience Center” operating model, maintainin ...

The Sun King Experience Center Executive oversees the overall wellbeing of the experience center, inventory management and ensures a high level of customer satisfaction. · ...

Experience Center Executive, Lekki (Lagos, Nigeria) · Department: EasyBuy Direct Sales · Employment Type: Permanent - Full Time · Location: Nigeria · Reporting To: Solar Inverter Manager · Description · Job Location: Lekki, Lagos State · About the role: · The Sun King Experience ...

We are recruiting a data centre operations engineer to manage and maintain our data center facilities. The ideal candidate will have expertise in power or cooling systems and be able to respond effectively to technical challenges. · Operate and maintain critical infrastructure sy ...

Role Overview · We are seeking a proactive and analytical professional to lead location strategy and site identification initiatives supporting the expansion of our healthcare network. · This role is responsible for identifying, evaluating, and securing commercially viable locati ...

Supervisor Manages the day-to-day operations of the contact center to drive · customer engagement, satisfaction, and retention in fulfillment of the strategic · goal of the Contact center and the business at large. · Responsibilities · Oversee the activities of a team of 12 Conta ...

About the Company · Sycomp is a global IT services and logistics provider with extensive expertise in cloud, data center, endpoint management and security solutions. Sycomp's diverse team of consultants and engineers deliver on the company's mission to tackle challenging global I ...

The HVACR Operations / Field Engineer leads the technical field operations of Cool Plus Limited across installation, commissioning, diagnostics and maintenance activities while managing field personnel ensuring customer satisfaction safety quality delivery and supporting business ...

+Job summary · Melodia Coding Academy is seeking a results-driven and strategic Center Manager who will oversee operations and drive sales growth. · +ResponsibilitiesOperational Leadership · Sales & Revenue Growth (Core Responsibility) · ...