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Port Harcourt

    Customer Service Engineer for Photocopiers Multi-functional devi - Port Harcourt, Nigeria - Ipnx nigeria

    Ipnx nigeria
    Ipnx nigeria Port Harcourt, Nigeria

    Found in: Trabajos diarios NG C2 - 1 day ago

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    Description

    A reputable firm in Office Automation is recruiting to fill the position of Customer Service Engineer for Photocopiers, Multi-functional devices, and networking.


    Job Title:
    Customer Service Engineer


    Salary:
    Negotiable


    Location:
    Port Harcourt city.

    Responsibilities


    • Mandatory regular/scheduled client visits – Lease/Click, AMC, New Installations & Final sign-off
    • Installation and maintenance of MFPs
    • Networking of Kyocera MFPs and management of printer servers and database.
    • Corrective and preventive maintenance of MFP
    • Ensure monthly Preventive Maintenance plans are strictly adhered to
    • To provide BASIC LEVELS of Technical Support
    • Adept at maintaining focus on achieving bottom-line results
    • Diagnose and resolve technical issues related to hardware, software, and network connectivity.
    Requirements


    • A minimum of BSc/HND in computer engineering, computer science, electronics, or any related field.
    • A minimum of 4 years working experience in a customer service engineer role or similar position, preferably in photocopiers, MFPs, or networking.
    • Age bracket within years
    • Additional technical certifications or vocational training in electronics, IT, or related fields would be an advantage.
    • Communication via emails, WhatsApp, customer resource Service Software package & other communication methods as and when required.
    • Good customer satisfaction record.
    • Experienced & skilled at building relationships across organizations Exceptional report writing and
    • Interpersonal communication skills
    • Willingness to travel to client sites as needed.
    • Females are encouraged to apply