Olorunwa Oloko

GLOBACOM LIMITED (DEC 2020 TILL DATE)
(GM MANAGER, ADMINISTRATION):

Key accomplishments:
Set up the Regional Corporate Service Hubs eight (8) regions. The hubs brought the services nearer to the clients and resulted in the elevation the Customer Satisfaction Index from 70% to 90% in 3 months
Instituted quarterly Performance Management Report. This single act resulted in increasing staff performance by 10% in 6 months
Facilitated the creation of e-Auction for open competitive bidding. The e-Auction led to saving of 5% on purchases within a period of 9 months.
Key responsibilities
Administration: Champion the definition of the processes, policies and procedures. Continually review and assess the effectiveness and efficiency of the policies, procedures and processes and identify improvement opportunities
Business Planning: Develop, executive and revise operational business plan and strategy in line with timescales and budgets. Also reports the department performance in line with budgets.
Procurement: Proactive maintenance and repairs of operational equipment like Printers, Photocopies, Furniture, CCTV Systems, Telephone Systems, Structured Cabling, Premise administration, Utilities Bill Processing, Power availability and Management, Safety and Environment, Lease administration and Staff Mortgage Valuation
Supply Chain: Material and vendor sourcing, service management and delivery
Travels &Logistics: Logistics, Ticketing, Visas, Hotels, travel and documentations of over 500 expatriates working for the company.
Training and Man-Power Development
Facilities Management: Coordinates the strategic, tactical and operational thrust and initiatives of the department in short and Manages the operational effectiveness and cost optimization of physical assets like buildings, Offices, residences, Cell Sites etc by using the Best in-kind facilities management framework and software application Proactive maintenance and repairs of operational equipment like Printers, Photocopies, Furniture, CCTV Systems, Telephone Systems, Structured Cabling, Premise administration, Utilities Bill Processing, Power availability and Management, Safety and Environment, Lease administration and Staff Mortgage Valuation

FIRST BANK OF NIGERIA LIMITED (SEPT 2019 TO NOV 2020)
(An international bank with annual revenue of over N400billion)

Head, Area General Services Managers 
Hired to implement strategic initiatives to improve operational effectiveness and cost optimization in more than 500 locations in core functional areas like Real Estate Management, Store and Inventory Management, Procurement, and Protocol.  

Key accomplishments:
Improved TAT from 70% to 85% Month on Month.
Elevated Customer Satisfaction Index from 65% to 75% within 6 months’ interval.
Reduced spend on energy by 2% through effective metering of power consumption.
Deployed alternate power solution (Solar Hybrid) that reduced spend on power by 20%

Key Responsibilities 
• Ensuring that services such as new branches, adaptation, and face-lifting of existing branches, allocation of offices to staff members, and general civil /maintenance of all bank properties and special endowment projects are executed effectively with the highest return on investment.
• Ensure efficient and effective management of the real estate resources and assets of the Bank for optimal returns at the area/regional level. Coordinates the region initiatives, deliverables, cost, budgeting, quality assurance, control, project evaluation, and execution in 547 locations through effective People Management, Financial Soundness, and Innovation in Civil Infrastructure, Machine, and office tools.

education
B.Sc. Civil Engineering (2nd Class Upper Division) (1996) University of Lagos
Master Business Administration (MBA) University of Nicosia, Cyprus (2014-2017)
Professional QUALIFICATION
REG. MEMBER Council for Regulation of Engineering in Nigeria  (COREN))  
Member Nigerian Society of Engineers (MNSE)  
Black Belt Six Sigma from International Quality Federation 
Project Management Professional (PMP) from PMI
Certified Facility Manager (CFM) from IFMA
Certified Energy Manager (CEM) from AEE
Associate Member Nigerian Institute of Management (AMNIM)   
Certified Supply Chain Professional CSCP from APICS
Iso-22301-lead-implementer Training