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Ikeja

    Waiter - Ikeja, Nigeria - Ibis

    Ibis
    Ibis Ikeja, Nigeria

    18 hours ago

    Default job background
    Full time
    Description

    DUTIES AND RESPONSIBILITIES

    • Provides a friendly and personalized welcome for guests
    • Offers attentive service and adapts to any constraints guests may have
    • Heeds any remarks made by guests and ensures follow-up
    • Establishes good relations with guests, offering advice and fostering customer loyalty
    • Promotes the F&B offer
    • Is attentive to guests' requests and respects them
    • Helps gain customer loyalty through the high standard of service
    • May be asked to receive deliveries and check food items
    • Completes the following tasks: prepares the point of sale and preparation areas, welcomes guests and provides waiter service, cleans and tidies the dining room and preparation areas after closing
    • Before every worksheet, finds out about dish composition and any shortages
    • Organizes his/her work to suit fluctuations in numbers, events and guests
    • Ensures the equipment used remains in good condition
    • Communicates and works in close and constant cooperation with the kitchen to ensure an excellent standard of Increases the average amount billed
    • Ensures that the workplace remains clean and tidy and the safety of consumable goods by always respecting HACCP regulation
    • Respects the instructions and safety guidelines for the equipment s he uses
    • Applies the hotel's security regulations in case of fire etc.
    • Applies the regulations on the sale of alcoholic beverages

    SKILLS / QUALIFICATIONS REQUIRED

    • OND/HND/Bachelor's degree in Hotel Management or in any other related field
    • Certifications or Vocational Trainings in Restaurant Management , Food and Beverage or in any other related course
    • 2-3 years' work experience as a waiter/ waitress in a hotel or restaurant
    • Good memory
    • Attention to detail and hygiene
    • Good interpersonal skills and self-confidence
    • Good service, sales and negotiation skills
    • Ability to work as part of a team
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