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Server / Waiter / Waitress - Lagos, Nigeria - Radisson Hotel Group
Description
ABOUT THE COMPANY
Radisson Hotel Group is a leading hospitality company serving as a true host and best partner to guests, owners, business partners and talent. Our seven unique hotel brands offer award-winning and exceptional hotel experiences, originating from our strong Scandinavian heritage of design and innovation. Our brands embody our modern vision of hospitality, including authentic local tastes, stylish living design, unique locations and vibrant social scenes.
JOB SUMMARY
Requirements Candidates should possess relevant qualifications with 2+ years relevant work experience. Experience in food & beverage service beneficial but not essential Hands-on approach with a can-do work style Commitment to delivering exceptional guest service with a passion for the hospitality industry Ability to find creative solutions taking ownership for duties and tasks assigned Personal integrity, with the ability to work in an environment that demands excellence Experience of working with IT systems on various platforms Strong communication skills.
RESPONSIBILITIES
As Server/Waiter/Waitress, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do Interested then why not say Yes I Can as we are looking for passionate people just like youKey Duties Supports the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained Builds and maintains effective working relationships whilst promoting the company culture and values. Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.
REQUIRED SKILLS
Customer service, Team leadership, Communication, Interpersonal communication
REQUIRED EDUCATION
Diploma, Associate's degree