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    Content Management System Personnel - Lagos, Nigeria - Swift Consulting

    Swift Consulting
    Swift Consulting Lagos, Nigeria

    1 week ago

    Default job background
    Full time
    Description

    REQUIREMENTS

    • Bachelor's degree in Marketing, Communications, or a related field.
    • Proven experience in content creation, social media management, or digital marketing.
    • Experience with customer relationship management systems CRM
    • Familiarity with SEO best practices and content optimization techniques.
    • Strong written and verbal communication skills.
    • Excellent customer service and interpersonal skills.
    • Proficiency in analytics tools and platforms to track and measure engagement metrics.
    • Attention to detail and ability to multitask in a fast-paced environment.

    MAJOR RESPONSIBILITIES

    • Upload, update, and manage compelling and relevant content tailored to our target audience.
    • Monitor platform performance, including speed, responsiveness, and user engagement.
    • Customize and maintain the platform to align with business goals and user needs.
    • Collaborate with cross-functional teams to support platform integrations and enhancements.
    • Manage user accounts, permissions, and access levels within the platform.
    • Conduct regular audits of content and user accounts to ensure quality and security.
    • Ensure content is accurate, up-to-date and properly formatted.
    • Categorize content and apply appropriate metadata for search and organization.
    • Respond promptly and professionally to user inquiries and feedback, ensuring a positive customer experience.
    • Develop and implement strategies to increase user engagement with our content.
    • Monitor and analyze user feedback and engagement metrics to identify areas for improvement.
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