Jobs
>
Lagos

    Support Engineer - Lagos, Nigeria - Alfred & Victoria Associates

    Alfred & Victoria Associates
    Alfred & Victoria Associates Lagos, Nigeria

    1 week ago

    Alfred & Victoria Associates background
    Full time
    Description

    ABOUT THE COMPANY

    ALFRED & VICTORIA ASSOCIATES has become one of the most sought after Human Capital Development Organization in recent times. She is fast becoming the distinguished strategic partner required in all sectors of the economy, and also in the fast growing world of outsourcing which is now in huge demand in all profession. AVA delivers optimal value & Return of Investment (ROI) through Empowerment and continuous Improvement by creating a niche in the development of Human Resources in various sectors of the economy.

    With the dynamic revolution of job descriptions & retention in the workplace which is one the challenges in today's competitive market, no wonder millions of Nigerians have evolved with this career advancement & development.

    JOB SUMMARY

    QualificationsAcademic / Education: Preferred B.Sc / HND in Computer Science.Certifications: CCNA is preferred. MCP is preferred.Experience: 1- 4 years' work experience. A previous experience in support or IT department.Technical Skills: Investigate and troubleshoot customer problems by analyzing bandwidth graphs, packet loss. Basic routing & switching knowledge. Basic RF knowledge. Ability to resolve problems remotely.Key Skills & Competencies: Interpersonal relationship. Maintain a good communication and interaction with customers and colleagues. Self-learner. Communications skills, both verbal and written.Language

    RESPONSIBILITIES

    Job Description Provide technical support service via phone, email, and other channels as required to clients. Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Provide prompt and accurate feedback to customers. Ensure proper follow up and closure of all pending tickets. Interact with customers to provide and process information in response to complaints and inquiries. Escalate cases to another unit and follow up on the case. Ensuring incidents are documented in a professional manner using the available Customer Relationship.Personal Duties Report to the Head of Department. Respond to client complains in a proper and professional manner. Should maintain a high level of personal responsibility. Abide and apply the rules and regulations of the department and the company as a whole. Responsible for achieving any assignment given by the Manager. Keeping up to date with departmental and company notification via Emails, notice board and other mediums.

    REQUIRED SKILLS

    Conflict and complaint resolution, Customer service, Basic computer maintenance, Customer support, CRM systems, Troubleshooting

    REQUIRED EDUCATION

    Bachelor's degree

  • Tybitx Services International Limited

    Support Engineer

    4 days ago

    Tybitx Services International Limited Lagos, Nigeria Full time

    ABOUT THE COMPANY · Tybitx Services International Limited is duly registered with the Nigerian Corporate Affairs Commission, possesses Department of Petroleum Resources (DPR) permits in the provision of Recruitment services/manpower supply & management and Training/manpower devel ...

  • Moniepoint Incorporated

    Integration Support Engineer

    1 week ago

    Moniepoint Incorporated Lagos, Nigeria Full time

    ABOUT THE COMPANY · Moniepoint is a global business payments and banking platform and recently became QED Investors' first investment in Africa. We are the partner of choice for over 600,000 businesses of all sizes, powering the dreams of SMBs and providing them with equal access ...

  • PalmPay

    Technical Support Engineer

    2 days ago

    PalmPay Lagos, Nigeria Full time

    Responsibilities · Responsible for troubleshooting, answering questions, and quickly resolving technical issues related to local merchant business. · Participate in the research and development implementation of requirements for the merchant ERP and onboarding system. · Assist lo ...

  • Ericsson Nigeria

    Packet Core Support Engineer

    1 week ago

    Ericsson Nigeria Lagos, Nigeria Full time

    ABOUT THE COMPANY · Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world's mobile traffic passes through Eric ...

  • Scruples Resource Limited

    Process Engineer II

    1 week ago

    Scruples Resource Limited LAGOS, Nigeria

    MAIN FUNCTIONS · Lead a design team in the development of basic process design specifications or provide oversight of an engineering contractor's technical deliverables during the front end design / detailed engineering phases of projects. · TASKS AND RESPONSIBILITIES · • Monitor ...

  • Scruples Resource Limited

    Subsea Hardware Engineer III

    1 week ago

    Scruples Resource Limited Lagos, Nigeria

    MAIN FUNCTIONS · Develop subsea hardware selection justification documents, product specifications, and other project specific documents and drawings including tree and manifold P&ID's. Evaluate and comment on discipline engineering work performed both internally and by Contracto ...

  • Scruples Resource Limited

    Instrumentation and Controls Coordinator III

    1 week ago

    Scruples Resource Limited LAGOS, Nigeria

    MAIN FUNCTIONS · Instrument Controls Coordinator should have a good understanding of safety, health, and environmental requirements (SSHE), provides subject matter expertise to maintenance teams. Subject matter expert for specific processes and procedures, technical matters, and ...

  • Scruples Resource Limited

    Production Engineer/ Specialist I

    1 week ago

    Scruples Resource Limited LAGOS, Nigeria

    MAIN FUNCTIONS · Engineers contributing primarily to the Production stage of operation, while sharing Production knowledge to support asset development and technology commercialization. · Sphere of Influence: · • Internal: Immediate work group and interfaces from other discipline ...

  • Bella Recruiter For ipNX

    Graduate Network Engineer

    1 week ago

    Bella Recruiter For ipNX Lagos, Nigeria

    Job Title: Network Support Engineer · Function: Technical Support · Reporting to: Team Lead, Enterprise Service Management, · Work Schedule: Shift · Travel Frequency: Seldom · Purpose of the Job · Provide first level off-site technical support for all ipNX services: Voice, Data c ...

  • THCO

    Machine Specialist

    2 days ago

    THCO Lagos, Nigeria

    Job Title: Machine Specialist · Department: Manufacturing · Reports To: Production Manager · Summary: · The Machine Specialist is responsible for the maintenance, repair, and troubleshooting · of machinery in the manufacturing plant. They will work with a team of engineers and · ...

  • Scruples Resource Limited

    Contract Advisor III

    1 week ago

    Scruples Resource Limited LAGOS, Nigeria

    MAIN FUNCTIONS · The Contracts Advisor supports or leads the implementation of project contracting. This may include strategy and planning work during early project development phases, contractor qualification, leading and managing commercial aspects of Pre-front end engineering ...

  • Scruples Resource Limited

    Fixed Equipment Strategy Specialist II

    1 week ago

    Scruples Resource Limited LAGOS, Nigeria

    MAIN FUNCTIONS · The prime objective for the Fixed Equipment Strategy Specialist is to co-ordinate and facilitate fixed equipment strategy development for the site. The role also provides materials engineering support for routine and turnaround activities for the site. · TASKS AN ...

  • Scruples Resource Limited

    Logistics Specialist I

    1 week ago

    Scruples Resource Limited LAGOS, Nigeria

    MAIN FUNCTIONS · Logistics Specialist provides subject matter expertise to operating teams. Expert resource for Logistics and may include aviation, marine, shore base, ground transportation and camp services to deliver safe reliable and cost efficient logistic services. Demonstra ...

  • Scruples Resource Limited

    Contracts Lead III

    1 week ago

    Scruples Resource Limited Lagos, Nigeria

    MAIN FUNCTIONS · Manages portfolio of agreements and new requests, enabling efficient and effective purchase of goods and services (from purchase to pay) with a focus on business value, on-time delivery, and cycle time · Position will receive direction and support. Minimal work d ...

  • Ipnx nigeria

    Technical Sales Specialist

    3 days ago

    Ipnx nigeria Lagos, Nigeria

    Our Client, a reputable firm in the Digital Solutions/IT sector is recruiting for the role of Technical Sales Specialist · Job Role: Technical Sales Specialist · Sector: Digital Solutions/IT · Job Location: Lagos · Responsibilities: · • Collaborate with Marketing, Support, Acco ...

  • Scruples Resource Limited

    Logistics Coordinator I

    1 week ago

    Scruples Resource Limited LAGOS, Nigeria

    MAIN FUNCTIONS · Work in-country to manage the EPC's Logistics and Materials Management process. Serve as Logistics interface between Logistics Manager/Lead and Contractor organization to ensure logistics execution. Interface between Logistics manager/Lead and Engineering, Procur ...

  • Bella Recruiter For ipNX

    Fullstack Application Developer

    1 week ago

    Bella Recruiter For ipNX Lagos, Nigeria

    Function: System Analysis and Software Development · Reporting to: Head, Application Development · Location: Lagos · Travel Frequency: Occassional · Purpose of the Job · Primary responsibility for the development and support of the OSS/BSS platform and its integration with other ...

  • Infinion Technologies

    Network Engineer

    1 week ago

    Infinion Technologies Lagos, Nigeria Full time

    ABOUT THE COMPANY · We are a technology and business solutions Company established with the objective of providing world class solutions to Enterprise Businesses.At INFINION we constantly research into new technologies and design productivity boosting solutions, aimed at deliveri ...

  • Pruvia Integrated ltd

    Machine Technical Sales Manager

    2 days ago

    Pruvia Integrated ltd Lagos, Nigeria

    LOCATION: IKEJA, LAGOS · JOB TYPE: FULL TIME · INDUSTRY: MANUFACTURING/ENGINEERING · JOB BRIEF: · Our client a major player in the Manufacturing/ Engineering Sector requires the service of a Machine Technical Sales Manager to deliver excellence sales support to our customers and ...

  • Aspen Energy

    Facilities / Process Engineer

    1 week ago

    Aspen Energy Lagos, Nigeria Full time

    Job Description/Requirements · Responsibilities · Provide support in process engineering activity and act as process focal point for projects, developing process scope, planning, coordinating, and executing required deliverables to industry standard and quality. · Provide Process ...