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    Bulks Operations Executive - Lagos, Nigeria - Konga Nigeria

    Konga Nigeria
    Konga Nigeria Lagos, Nigeria

    1 week ago

    Default job background
    Full time
    Description

    ABOUT THE COMPANY

    is Nigeria's number one online Shopping destination.We pride ourselves in having everything you could possibly need for life and living at the best prices than anywhere else. Our access to Original Equipment Manufacturers and premium sellers gives us a wide range of products at very low prices. Some of our popular categories include electronics, mobile phones, computers, fashion, beauty products, home and kitchen, Building and construction materials and a whole lot more from premium brands. Some of our other categories include Food and drinks, automotive and industrial, books, musical equipment, babies and kids items, sports and fitness, to mention a few. To make your shopping experience swift and memorable, there are also added services like gift vouchers, consumer promotion activities across different categories and bulk purchases with hassle-free delivery. Enjoy free shipping rates for certain products and with the bulk purchase option, you can enjoy low shipping rates, discounted prices and flexible payment. When you shop on our platform, you can pay with your debit card or via KongaPay, which is a convenient and secured payment solution. Get the best of lifestyle services online. Don't miss out on the biggest sales online which takes place on special dates yearly.

    JOB SUMMARY

    QualificationsEssential: University / HND Degree years Experience in resolving issues and managing resolutions Excellent analytical skills.Knowledge and Experience: Selling skills Excellent Operational Activity High level of tolerance Accurate Information Good problem-solving skills Knowledge of Microsoft Office Accurate documentation. Good communication and negotiation skills Proficient in the use of ICT/APP systems and applications. Must be able to pay attention to details in order to give accurate information Analytical Skills

    RESPONSIBILITIES

    Job ObjectivesA Brief overview of the role: The Sales Operations Executive has a key role in driving the development, testing, and roll out of sales productivity tools to the sales teams, working closely with the teams to identify opportunities to improve productivity and time in front of trade.Job Duties / Duties / Accountabilities Ensure Compliance of the sales team with the sales processes Organize Training for New Starts and Onboarding into the Bulk Team Providing Support to the sales team in terms of Providing Visibility on Inventory Availability; Daily spool inventory and send to sales Staff. Driving category relationships with Category Managers and the Sales Team Ensure Proper Reporting of the Sales Team Ensure the Customer Database of the Team is updated for Proper follow-up: Keep a record of the Customer Database, Monitor and Track in active and Inactive Customers. Ensure that the Logistics and Supply Chain Operation is effective based on the turnaround time scheduled. Work with Product Managers to restock on SKUs low in qty. Payment: Track-POD and Credit Exposure and Payment ensure sales staff Reconcile with Finance Ensure all regional Managers send their Market Intelligence and Regional Sales Requests for the MonthWorking Relationship:Internal: SVP, Business Head- Bulk, Bulk Team, Category managers, Supply Chain Operations, Logistics, and to all Konga staff when the need arisesExternal: All Konga staffKey Performance Indicators: Near zero incidence of customer complaint/negative. Near zero incidence of untimely response to an escalation

    REQUIRED SKILLS

    Customer service, Business development, Operative management, Logistics planning and management, Stock and inventory management

    REQUIRED EDUCATION

    Bachelor's degree

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