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Ikeja

    IT Professional - Ikeja, Nigeria - Tequila Nigeria

    Tequila Nigeria
    Tequila Nigeria Ikeja, Nigeria

    5 days ago

    Default job background
    Description

    • Monitor Servers operation and maintenance
    • First Level computer hardware repair
    • Ensure all computers software are up to date
    • Monitor and configure wireless routers in the premises
    • Study and develop ESS scripting as required
    • Participate in call agents training
    • Daily report on printer handling and usage reports
    • Staffs internet supports on IT related tools
    Principal Responsibilities / Deliveries


    • Taking ownership of technical issues, and working with team member to resolve more advanced issues when necessary.
    • Resolving customer complaints with little supervision
    • Documenting troubleshooting and problem resolution steps
    • Participation in providing training to internal customers as required

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