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Ota
Oluwasesan Ayangbayi

Oluwasesan Ayangbayi

Customer Support

Customer Service / Support

Ota, Ado Odo/Ota

Social

Services offered

I am dedicated support agent with good communication skill, time management skill, empathy and attention to details

Support agent
Customer support
Approximate rate: USD$ 10 per hour

Experience

✓ Act as the advanced technical contact for troubleshooting of customer issues ✓ Deliver advanced technical troubleshooting and problem-solving solutions for corporate customers including issues escalated to the highest level of management ✓ Collaborate with domain experts (SMEs) and escalation managers when additional support is needed ✓ Manage critical issues by setting customer expectations, devise and implement action plans and professionally communicate measures to all parties involved ✓ Seeking supplemental training to improve performance and develop a specialism ✓ Handle customers’ enquiries ✓ Build positive and productive relationship with clients

Education

Computer scientist and Virtual assistant. I am able to manage client's appointment and calendar, email management, time management 
I have Bsc in Computer science- 2006 to 2012
Virtual Assistant 2024

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