Nwoke Ekeneoriong Unwene .N

Motivated team player eager to contribute dynamic service, administrative, supervisory, team building, and organizational skills towards supporting the objectives of an organization that rewards reliability, dedication, and solid work ethics with opportunities for professional growth.

  Hard-working customer service agent with 3+ years of experience and solid telesales skills. Seeking improve customer retention.

• Consistently posted 98% positive customer scores at Trusted Antelope Inc.
• Handled 15% more inbound calls per day than the department average.
• Resolved customer complaints 10 hours faster than company targets

Providing Exceptional Service ... Building Loyal Relationships ... Solving Problems ... Increasing Sales

• Dynamic customer service professional experienced in both call-center and retail store settings.
• Productive relationship builder; excel at listening to customer needs, articulating product benefits and creating solutions that provide value to the customer.
• Highly professional--dependable, reliable and able to perform duties with minimal supervision.

• Rivers state university of science And Technology  Nkpolu-Oroworukwo, Port Harcourt     2012-2016

    Bachelor of Science Banking and Finance(B.Sc)     

• Associate Environment and Safety Manager (AESM)
• Health, Safety & Environment (HSE), Level 1, 2 and 3 Environment and Safety Management Institute (ESMI)