beBee background
Professionals
>
Abuja
Emmanuella Yirom

Emmanuella Yirom

Customer Service Representative

Sales

Abuja, Municipal Area Council

Social

Services offered

I am a Passionate customer care representative who values communication and I would love to pursue a career in customer service with a dynamic company.

In my current role as a customer service representative, I have acquired some skills that are in line with the requirements for the job Position.

These skills includes : My excellent communication skills both verbal and written, inter-personal skills, active listening skills .
I am able to address my customers concerns and complaints, respond to their enquiry in a timely manner and also show empathy on my calls and mails.

Customer service representative
Customer relations
Approximate rate: ₦ 600 per hour

Experience

CUSTOMER SERVICE REPRESENTATIVE at Outsource Global Technologies Limited

ABUJA|November 2022 - Current (7mos 5d)

Banking, Finance & Insurance|Customer Service & Support|100 - 150|Full Time

-Handling inbound and outbound calls  daily
- Signing up new and interested customers
-Retrieving customers data and presenting relevant product information
- Responding promptly to customer inquiries on phone, emails and live chat
- Scheduling callbacks when needed
- Calming unsatisfied customers and problem resolution
- Engaging customers in discussions and probing to know if they have any issues with the organisation's  services.

Education

UNIVERSITY OF ABUJA

 

Degree: BSC. BUSINESS ADMINISTRATION|January 2018 - December 2021

Professionals who compete with Emmanuella

Professionals in the same Sales sector as Emmanuella Yirom

Professionals from different sectors near Abuja, Municipal Area Council

Other users who are called Emmanuella

Jobs near Abuja, Municipal Area Council

  • Sales/Customer Service Representative

    3 weeks ago

    We Make Magic Studios Abuja

    We are seeking a motivated and customer-focused Customer Service Representative to deliver exceptional customer support while actively driving sales growth. · Respond to customer inquiries via phone, email, chat · Resolve customer complaints and concerns efficiently · Sell produc ...

  • Customer Service Representative

    1 week ago

    T-ONETCHNOLOGIES Abuja

    +The CSR is responsible for providing high-quality support to customers by responding to inquiries, resolving complaints, processing requests and ensuring overall customer satisfaction. The role serves as a key communication link between the company and its customers while mainta ...

  • Customer Service Representative

    4 weeks ago

    Lifebridge Medical Diagnostic Center Abuja

    We are seeking a proactive and customer-focused Customer Service Representative to serve as the first point of contact for our clients. · ...

See jobs in Abuja, Municipal Area Council