Best professionals offering client services manager services in Lagos

Client Services Manager in Lagos

Professional Requirements

To perform the role of a Client Services Manager, you must have a Bachelor's degree in Business Administration, Marketing, or a related field. You should also have at least 5 years of experience in a similar role, with a proven track record of managing client relationships and delivering excellent customer service.

Recommended Accreditations and Certifications

Industry-recognized certifications such as the Certified Customer Service Representative (CCSR) or the Certified Business Service Manager (CBSM) can be beneficial for this role.

Choosing the Best Service Provider

When choosing a Client Services Manager, consider their experience, communication skills, and ability to understand your business needs. Look for a provider who is proactive, responsive, and has a strong understanding of customer service principles.

Questions to Ask Before Hiring

• What experience do you have in managing client relationships?
• How do you handle customer complaints or issues?
• What strategies do you use to improve customer satisfaction?
• How do you stay up-to-date with industry trends and best practices?

Useful References

The International Customer Service Institute (ICSI) and the Customer Service Institute of America (CSIA) are reputable organizations that provide training, certification, and resources for customer service professionals.

Average Prices in Lagos

The average daily fee for a Client Services Manager in Lagos is ₦10,000. Prices may vary depending on the provider's experience and the scope of work.

Requesting a Quote

When requesting a quote for Client Services Manager services, provide detailed information about your business needs and requirements. This will help the provider understand your needs and provide a more accurate quote. Once you receive quotes from multiple providers, compare their prices, services, and experience to make an informed decision.

Fees for Client Services Manager freelancers

The average daily fee for the experienced freelancers is ₦10,000.

The fee varies depending on the city in which the freelancer are located. For instance, the average daily for a Client Services Manager in Lagos is ₦10,000 while in Abuja is ₦12,000 or in Port Harcourt is ₦9,000.