Head of Sales - Ikeja, Lagos State
20 hours ago

Job description
Summary
Responsible for driving revenue growth, customer acquisition, and sales performance across all products and sales channels, including device financing, device protection, solar financing, and payday loans. Leads overall sales strategy, oversees retail and non-retail channels, and ensures effective execution, onboarding, and activation across the entire sales organisation.
Key Responsibilities
Develop and execute an overall sales growth strategy
- Define revenue targets, sales KPIs, market penetration plans, and customer growth initiatives across all product lines.
- Align sales strategy with overall business goals, product priorities, and risk guidelines
Manage sales leaders, teams, and distribution channels
- Lead and supervise Heads/Leads for Retail, Device Protection, Device Financing, Solar Financing, and Payday Loans.
- Ensure productivity, performance tracking, and continuous capability development across all sales functions.
Monitor sales pipelines, conversion metrics, and revenue performance
- Track lead generation, conversion rates, disbursements, renewals, cross-sell, and churn across products.
- Use insights to refine sales tactics, improve forecasting, and drive sustainable growth.
Oversee retail, agent, and partnership channel performance
- Ensure effective execution across branches, field teams, agent networks, promoters, and partners.
- Optimise channel productivity, coverage, and cost efficiency.
Strengthen customer acquisition, onboarding, and retention journeys
- Ensure smooth onboarding and activation across all products.
- Drive initiatives to improve customer engagement, renewals, and repeat usage.
Identify expansion opportunities and new sales channels
- Explore new markets, partnerships, and distribution models.
- Drive expansion into high-potential locations and customer segments.
Liaise with Marketing, Product, Risk, and CX to optimise sales delivery
- Collaborate on campaigns, product rollouts, pricing, and customer targeting.
- Ensure sales execution delivers a consistent, compliant, and high-quality customer experience.
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