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Ikeja

    Key Account Officer - Ikeja, Nigeria - Ibis

    Ibis
    Ibis Ikeja, Nigeria

    Found in: beBee S2 NG - 4 days ago

    Default job background
    Full time
    Description

    DUTIES AND RESPONSIBILITIES:

    • Assist the sales manager at all times
    • Brief customers and guests about the hotel's facilities and its overall business
    • Anticipate and address guest issues and establish proactive processes to promote guest satisfaction
    • Coordinate all group, transient, and catering/banquet sales activities to maximize revenue for the hotel
    • Prepare, implement and compile data for the strategic sales plan, monthly reporting, annual goals, sales and marketing budget, forecasts and other reports as directed/required
    • proactive and adapt with business intelligence
    • Develops new plans and programs and determine the effectiveness of current plans and programs
    • Actively participates in sales presentations, property tours and customer meetings
    • Effectively communicates with other departments

    SKILLS/ QUALIFICATIONS

    • HND/Bachelor's degree in Hotel Management, Business Management, Economics, Finance or in any related field
    • Minimum of 2 years Sales experience in hospitality Industry
    • Relevant trainings or Certifications in related field of Sales and Marketing
    • A strong understanding of overall hotel business, its facilities and policies
    • Ability to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches
    • Must have strong decision making skills
    • Excellent oral and written communication, negotiation and manipulative abilities
    • Ability to work effectively in a team environment and take initiative
    • Computer skills word, excel and PowerPoint, etc.
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