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    Receptionist - Lagos, Nigeria - Contec Global Infotech Limited

    Contec Global Infotech Limited
    Contec Global Infotech Limited Lagos, Nigeria

    6 days ago

    Default job background
    Full time
    Description

    Overview

    • As the first point of contact for our organization, the receptionist plays a crucial role in providing excellent customer service and administrative support.
    • The receptionist is responsible for greeting visitors, answering incoming calls, and directing inquiries to the appropriate departments or individuals.
    • This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

    Key Responsibilities

    • Greet and welcome visitors with a positive and professional demeanor.
    • Answer incoming calls, determine the nature of the call, and direct it to the appropriate person or department.
    • Maintain a tidy and organized reception area, ensuring it reflects a professional image of the company.
    • Manage incoming and outgoing mail and packages, including sorting, distributing, and logging deliveries.
    • Schedule appointments and meetings for staff members as requested.
    • Assist with administrative tasks such as data entry, filing, and photocopying.
    • Monitor and maintain office supplies inventory, placing orders when necessary.
    • Coordinate with building security to ensure visitors are properly escorted and authorized to enter the premises.
    • Provide general administrative support to various departments as needed.
    • Handle sensitive and confidential information with discretion and professionalism.

    Skills and Qualifications

    • High School Diploma or equivalent; additional certification in office administration is a plus.
    • Proven experience as a receptionist or in a similar role.
    • Excellent verbal and written communication skills.
    • Strong interpersonal and customer service skills.
    • Proficiency in Microsoft Office Suite Word, Excel, Outlook.
    • Ability to multitask and prioritize tasks effectively.
    • Attention to detail and accuracy in completing tasks.
    • Professional appearance and demeanor.
    • Ability to maintain composure under pressure and handle difficult situations calmly.
    • Knowledge of office equipment such as multi-line phone systems, fax machines, and printers.

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