Team Lead, Centre of Excellence - Lagos

To lead and manage the end-to-end lifecycle of Enterprise Transformational Programs—including Salesforce, RPA, Artificial Intelligence, and Document Management Systems (DMS). · Managing projects that drive process improvements and software solutions. · Managing engagements with C ...

HoneyTreat Trade Academy seeks Centre Operations Manager to oversee day-to-day operations at Akilo Centre. · Manage people, schedules, facilities and resources · Ensure smooth operations and positive student experience · ...

Provide strategic leadership and oversight for the management, operations, and continuous evolution of the organization's Data Centre infrastructure. · ...

The Account Lead will oversee key telecoms accounts within the call centre ensuring service excellence SLA compliance revenue growth and strong client relationships. · ...

The Manager Contact Center Operations role is responsible for delivering exceptional customer service to d.light customers and end-users through supporting selected partners. · Implement and measure KPIs to drive improvement of service delivery standards. · Collaborate with d.lig ...

We are seeking experienced Team Leads to supervise and motivate call centre agents ensure performance targets are met maintain excellent service delivery. · The ideal candidate has hands-on call centre experience strong people-management skills. · Supervise daily activities of ca ...

We are seeking a highly motivated and customer-focused Contact Centre Agent to join our team. · ...

We are recruiting for the position of Call Centre Representative in Lagos. · The Call Centre Representative will serve as the first point of contact for customers, handling inquiries, complaints, and service requests with professionalism and efficiency.This role requires excellen ...

We are seeking a highly motivated and customer-focused Contact Centre Agent to join our team. · As a Contact Centre Agent you will be responsible for handling customer inquiries and providing excellent customer service. · ...

To provide the highest level of service in order to sell Emirates airline tickets and services and to assist customers with managing their travel plans. · ...

MAM Centre Academy is a leading music institution devoted to excellence in music education, artistry, and innovation. Affiliated with Trinity College London Music, we provide comprehensive training programs that guide students to achieve Grade 8 certification and beyond. · ...

Provide strategic leadership and oversight for the management, operations, and continuous evolution of the organization's Data Centre infrastructure. · ...

The Head, Technology Solutions & Sales Engineering leads the organization's technical solutioning, presales architecture and technology strategy across connectivity data centre infrastructure cybersecurity and managed services. · Technology Strategy & Solution Leadership Define s ...

The Manager Contact Center Operations role is responsible for delivering exceptional customer service to d.light customers and end-users through supporting selected partners. · ...

We're looking for a Team Lead – Network Monitoring Centre to oversee 24/7 active and passive network monitoring operations, · Lead and coordinate NMC teams · Ensure uninterrupted network monitoring · ...

We are looking to onboard a qualitative and quantitative researcher with excellent analytical skills. · Ability to develop research tools · Collect and analyse data · ...

We're seeking a Team Lead–Network Monitoring Centre to oversee active network monitoring operations ensuring maximum service availability rapid incident resolution and excellent customer experience across fibre FTTx and wireless networks. · Lead and coordinate NMC NOC FTTX backen ...

We Are Recruiting To Fill The Position Below As a CCNA Instructor you will be responsible for teaching Cisco Certified Network Associate Course to students creating relevant coursework materials and hands-on experience preparing students for certification exams. · ...

The Call Centre Representative will serve as the first point of contact for customers handling inquiries complaints and service requests with professionalism and efficiency. · ...

We are seeking a highly motivated and customer-focused Contact Centre Agent to join our team. · ...