Team Lead, Centre of Excellence - Lagos

To lead and manage the end-to-end lifecycle of Enterprise Transformational Programs—including Salesforce, RPA, Artificial Intelligence, and Document Management Systems (DMS). · Managing projects that drive process improvements and software solutions. · Managing engagements with C ...

HoneyTreat Trade Academy seeks Centre Operations Manager to oversee day-to-day operations at Akilo Centre. · Manage people, schedules, facilities and resources · Ensure smooth operations and positive student experience · ...

*Job Title: Head, Quality Assurance & Training* · *Industry: Call Centre* · *Location: Awoyaya, Lagos* · *Work Mode: Full-time* · *Salary: Negotiable* · *Job Summary:* · We're seeking an experienced Head of Quality Assurance & Training to drive service excellence in our Awoyaya, ...

Provide strategic leadership and oversight for the management, operations, and continuous evolution of the organization's Data Centre infrastructure. · ...

The Account Lead will oversee key telecoms accounts within the call centre ensuring service excellence SLA compliance revenue growth and strong client relationships. · ...

The Manager Contact Center Operations role is responsible for delivering exceptional customer service to d.light customers and end-users through supporting selected partners. · Implement and measure KPIs to drive improvement of service delivery standards. · Collaborate with d.lig ...

We are seeking a highly motivated and customer-focused Contact Centre Agent to join our team. · Handling customer inquiries · Resolving issues and providing excellent customer service. · ...

The DEW Centre is dedicated to promoting holistic well-being. · At the core of its mission lies the integration of design, education, · and wellness to create positive impacts on mental, · physical, and emotional health. · ...

We are recruiting for the position of Call Centre Representative in Lagos. · The Call Centre Representative will serve as the first point of contact for customers, handling inquiries, complaints, and service requests with professionalism and efficiency.This role requires excellen ...

We are seeking a highly motivated and customer-focused Contact Centre Agent to join our team. · As a Contact Centre Agent you will be responsible for handling customer inquiries and providing excellent customer service. · ...

MAM Centre Academy is a leading music institution devoted to excellence in music education, artistry, and innovation. Affiliated with Trinity College London Music, we provide comprehensive training programs that guide students to achieve Grade 8 certification and beyond. · ...

The Head, Technology Solutions & Sales Engineering leads the organization's technical solutioning, presales architecture and technology strategy across connectivity data centre infrastructure cybersecurity and managed services. · Technology Strategy & Solution Leadership Define s ...

This is a full-time Accountant role based in Lagos State. The Accountant will be responsible for managing financial records and preparing financial statements. · ...

We are seeking a highly motivated and customer-focused Contact Centre Agent to join our team. · Handle inbound and outbound customer calls professionally · Respond to customer enquiries, requests, and complaints · Provide accurate information on products and services · ...

#Hiring: Manager, Network Operations Centre (NOCC) · Lagos | Managed Network Services (MNS) · Full-Time | Oversight of 24/7 Operations · Open to Nigerians only. · We are seeking an experienced Manager, Network Operations Centre to lead centralized monitoring, incident management ...

Provide strategic leadership and oversight for the management, operations, and continuous evolution of the organization's Data Centre infrastructure. · ...

The Manager Contact Center Operations role is responsible for delivering exceptional customer service to d.light customers and end-users through supporting selected partners. · ...

We're looking for a Team Lead – Network Monitoring Centre to oversee 24/7 active and passive network monitoring operations, · Lead and coordinate NMC teams · Ensure uninterrupted network monitoring · ...

We are looking to onboard a qualitative and quantitative researcher with excellent analytical skills. · Ability to develop research tools · Collect and analyse data · ...

The client seeks a Profit Centre Manager and Practice Accountant to provide financial advice to clients and review information for maximising profitability. · Financial reporting · Accounting systems and processes · Taxation auditing corporate finance business recovery insolvency ...