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    Device Management Intern - Lagos, Nigeria - Eazipay

    Eazipay
    Eazipay Lagos, Nigeria

    1 day ago

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    Description
    The Device Management Intern will assist in coordinating, deploying, maintaining, and troubleshooting various devices for clients.

    The ideal candidate should be detail-oriented, possess strong communication skills, and have a passion for technology and device management.


    Key Responsibilities:
    1,

    Inventory Management:
    Assist in maintaining accurate records of all hardware devices, including serial numbers, configurations, and locations.

    Device Deployment:

    Assist in the setup, configuration, and deployment of new devices to end-users, ensuring they are properly configured and ready for use.


    Software Installation and Updates:
    Aid in the installation, updates, and patches of operating systems, applications, and software on various devices.

    Hardware Troubleshooting:

    Provide basic troubleshooting support for hardware issues, including diagnosing problems, replacing faulty components, and coordinating repairs with vendors if necessary.


    Device Security:
    Assist in implementing and maintaining security measures on devices, including antivirus software, encryption, and access controls.

    Documentation:
    Create and maintain documentation, manuals, and guides for device setup, configuration, and troubleshooting procedures.

    User Support:
    Provide technical support and assistance to end-users regarding device-related issues, inquiries, and requests.

    Client Support:
    Manage orders and inquiries from clients.

    Asset Tracking:
    Assist in tracking the movement and usage of devices, including issuing, reclaiming, and retiring devices as needed.


    Key Requirements:

    • A degree (2:1) in Information Technology, Computer Science, or a related field from a reputable university.
    • Basic understanding of hardware devices, operating systems, and software applications.
    • Strong problem-solving skills and ability to troubleshoot technical issues.
    • Excellent communication and interpersonal skills.
    • Detail-oriented with strong organizational skills.
    • Familiarity with device management tools and software.
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