- Experience and hands-on knowledge of Mikrotik, Ubiquity and Cisco
- Installation /configuration/troubleshooting experience in networking and wireless equipment Router / Switches.
- Proven experience and success with LAN, WAN, WLAN, VLAN, OSPF Routing and Switching configuration and troubleshooting.
- Proven experience with network capacity planning, network security principles, and general network management.
- Maintain a sound working relationship within the company and external bodies.
- Perform routine O&M procedures as prescribed for Transmission and BTS Radio networks.
- React to emergency faults and ensure all faults are rectified promptly within the contracted SLA.
- Resolve repetitive faults affecting BTS radio network and ensure provision of power requisite quality to all sites within purview 24 hours a day.
- Good understanding of VPN, DNS / Email / Web protocols.
- Good understanding of the organization's goals and objectives.
- Gather information and compile reports.
- Identify and clear any fault/ alarm raised and assigned by trouble ticket while escalating such within the stipulated period in the SLA's.
- Implement approved software changes as directed with change requests.
Field Support Engineer - Kano, Nigeria - MegaMore Wireless Broadband
Description
Knowledge & Experience: