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Kano

    Field Support Engineer - Kano, Nigeria - MegaMore Wireless Broadband

    MegaMore Wireless Broadband
    MegaMore Wireless Broadband Kano, Nigeria

    Found in: beBee S2 NG - 5 days ago

    Default job background
    Full time
    Description

    Knowledge & Experience:

    • Experience and hands-on knowledge of Mikrotik, Ubiquity and Cisco
    • Installation /configuration/troubleshooting experience in networking and wireless equipment Router / Switches.
    • Proven experience and success with LAN, WAN, WLAN, VLAN, OSPF Routing and Switching configuration and troubleshooting.
    • Proven experience with network capacity planning, network security principles, and general network management.
    • Maintain a sound working relationship within the company and external bodies.
    • Perform routine O&M procedures as prescribed for Transmission and BTS Radio networks.
    • React to emergency faults and ensure all faults are rectified promptly within the contracted SLA.
    • Resolve repetitive faults affecting BTS radio network and ensure provision of power requisite quality to all sites within purview 24 hours a day.
    • Good understanding of VPN, DNS / Email / Web protocols.
    • Good understanding of the organization's goals and objectives.
    • Gather information and compile reports.
    • Identify and clear any fault/ alarm raised and assigned by trouble ticket while escalating such within the stipulated period in the SLA's.
    • Implement approved software changes as directed with change requests.