Yinka Adegbenro

Accomplished Information systems professional with progressive experience in internal/external business support and consulting, system integration and optimization, full life cycle development, project management, testing, IT operations and business analysis seeks a position capitalizing on the ability to contribute to innovative design, configuration, support, project management, break-fix, business, compliance, and quality assurance initiatives.

• Incident and Problem management
• Operation process automation
• Provided technical expertise to internal and external customers on the features and capabilities of the Services and applications.
• Conducted root cause analysis for application and service issues escalated to the team.
• Implemented interim fixes for identified gaps or issues in Production.
• Data analysis and provision of business insights
• Report management and Dashboard Creation
• Database user and space management,
• Integration and Implementation of updated and new operational processes
• Proactively identified exceptions on all applications and services.
Technologies Used: Microsoft SSRS, Microsoft SSIS, Microsoft SQL, Grafana, Kibana, Apache Spark, Jira, Mirosoft CRM, Mricrosoft Excel, Microsoft SSAS, Microsoft Power BI, Microsoft SQL Server Administration

UNIVERSITY OF LAGOS, AKOKA
2012
B.Sc. COMPUTER ENGINEERING