
Walson Ebini
Customer Service / Support
Services offered
As a passionate and detail-oriented customer care representative and french instructor, i thrive in environments where no two conversations are even the same. whit a unique blend of linguistic expertise and customer-centric skills. i effortlessly navigate complex issues and foster meaningful connections with individuals from diverse backgrounds.
Experience
Dedicated and bilingual professional with 5+ years of experience in customer-facing roles, combining expertise in french instruction and customer care. Proven track record of delivering exceptional support and fostering meaningful connection with diverse individuals.
Education
Dedicated and bilingual professional with a strong educational foundation in French language and culture, complemented by training in customer service communication.
- Bachelor's Degree in French Language and International Studies.
- Certificate in customer service
- Advanced French language proficiency
- Understanding French culture and literature
- Effective teaching and communication skills
- Customer service and relations expertise
- Conflict resolution and problem-solving abilities.