beBee background
Professionals
>
Ojodu
Victor Akinwumi

Victor Akinwumi

Customer service/call center agent

Customer Service / Support

Ojodu, Ikeja

Social

About Victor Akinwumi :

Am an easy going person, hardworking and I cherish honesty always. I like to learn new things, and I have passion for what I do because I love doing it

Experience

CALL CENTER REPRESENTATIVE
Responsibility:  Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives . Seize opportunities to upsell products when they arise.
Build sustainable relationships and engage customers.
Keep records of all conversations in call center database in a comprehensible way
Meet personal/team qualitative targets.Handling customer complaints and questions, through phone calls , give  information about products and services, take orders and process returns.


 

Education

,WAEC AND BSC IN PHYSICS AND ELECTRONICS , DESKTOP PUBLISHING IN COMPUTER

Professionals in the same Customer Service / Support sector as Victor Akinwumi

Professionals from different sectors near Ojodu, Ikeja

Other users who are called Victor

Jobs near Ojodu, Ikeja

  • Work in company

    Team Manager

    Sun King

    The Team Manager - Call Center Operations is a dedicated team member who can coach and motivate call center representatives. You will assist in the training and mentoring process. · Work closely with the team, motivating and coaching them · Hosting 1-2-1's and team meetings. · ...

    Lagos

    1 month ago

  • Work in company

    Call Center Representative

    Bridgegap Consults Limited

    We are urgently hiring call centre agents · Handle inbound and outbound customer calls emails chats and social media interactions · Resolve customer inquiries complaints and issues professionally promptly · Maintain accurate records of customer interactions and transactions · ...

    Lagos State

    1 month ago

  • Work in company

    Telesales Agent

    Job Junction Solutions

    +We are seeking a dynamic and results-driven Telesales & Customer Success Representative to serve as the critical first point of contact for our customers. · +Rapid Lead Engagement: Initiate contact with customer leads within 5 minutes of receipt to maximize conversion opportunit ...

    Lagos

    1 month ago