Uchenna Viviana Ani

I'm a finance professional with six years of customer-centric experience across diverse organizations, I bring a wealth of expertise to roles such as customer relationship management, front desk operations, and sales specialization.

Throughout my tenure, I've significantly contributed to company success by closing numerous business deals, fostering robust relationships with vendors, and expanding the customer base. I take pride in resolving customer issues promptly, ensuring a positive experience, and enhancing overall satisfaction levels. Moreover, I've collaborated effectively with team members to streamline processes and elevate service standards.

Proficient in Microsoft Office 365, tally ERP, I excel in delivering exceptional customer service, problem-solving, leadership, sales, and interpersonal communication. My approach to customer interactions is marked by empathy and a dedication to finding effective solutions, as evidenced by my track record of achieving up to 95% customer satisfaction ratings.

I hold a Higher National Diploma in Banking and Finance from the Institute of Management and Technology (IMT), Enugu, Nigeria, which I completed in 2016."