Suzzan Daniel

Detail-oriented and customer-focused Customer Service Representative and Administrative Assistant with over three years of experience providing top-notch support in fast-paced environments. Skilled in handling customer inquiries, resolving issues efficiently, and maintaining strong client relationships. Proficient in using CRM tools, including Google Sheets, to manage data, track customer interactions, and streamline administrative tasks. Adept at multitasking, problem-solving, and ensuring seamless operations to enhance customer satisfaction and business efficiency.
 

Dedicated and customer-focused Customer Service Representative with over three years of experience delivering exceptional client support. Adept at handling inquiries, resolving issues efficiently, and fostering strong relationships to enhance customer satisfaction. Experienced in using CRM tools like Zoho and Google Sheets to manage customer data, track interactions, and streamline service processes. Skilled in problem-solving, multitasking, and ensuring seamless communication between clients and internal teams. Proven ability to build trust and maintain a positive brand reputation through excellent service delivery.
 

I'm a B.A. Linguistics GRADUATE (Degree) from Benue State University, Makurdi. With strong communication, analytical, and problem-solving skills, enhancing customer relations and administrative efficiency.

Most recently, I worked at Zlato Alliance Solicitors.