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Nana Essien

Nana Essien

Customer service representative

Customer Service / Support

Lagos, Lagos

Social

About Nana Essien:

I am a highly independent and self motivated Individual with development skills. Experienced in addressing customer request and concerns. Expert at providing relevant information and options to successfully resolve issues, uphold service standards and guarantees customer satisfaction

Experience

CUSTOMER SERVICE REPRESENTATIVE

        Glutality = August 2020- may 2021


 

       Pharmaceutical company (Remote patient monitoring and telehealth for diabetes)

  • scheduling and re-scheduling appointment with doctors and patients
  • Providing cold calling through existing data base, promoting company medicines and services to patients.
  • Understanding patients needs,and transferring them to doctor for an on-call consultation, updating delivering information
  • Weekly reporting.


 


 

Education

Education

Laboratory science/ Bsc

University of Uyo

2013- 2016


 

Microbiology/ MSc

KharKiv national medical university

2017-2019

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