OLISEKWU IJEOMA

I am a dynamic and enthusiastic sales representative, compassionate and a good communicator possessing strong attention to detail and accuracy, excellent time management skill, patient and well-developed ability to perform well in a team.  I possess a wealth of experience in a competitive sales environment.

Role: Sales Representative/ Customer Service Agent 2020-2022
Responsibilities
Promptly answers, screens, and processes service requests and telephone inquiries with strict adherence to confidentiality agreements and policies and procedures.
Provides information on programs, policies, and procedures.
Documents are to be concise, thorough, and accurate.
Meets Service standards in all categories on a monthly basis.
Meets the expectations of our internal and external customers in providing excellent service.
Contacted referrals to schedule equipment deliveries
Sent email reminders, and did follow up phone calls regarding appointments.
Worked very close with management to the point of raises and various special projects.
Helped train new employees when they began working.
Taken complete and accurate messages.
Received requests by mail, telephone regarding claim status.
Responded to inquiries grievances, complaints or appeals.

MSc PHYSIOLOGY

BSc PHYSIOLOGY