Medula Esther

Customer Service for Atlantic International University AIU in the United State of America

I am a highly adaptable and dedicated professional with a diverse background in customer service, academic mentoring, data management, and admissions counseling. Over the years, I have honed my communication, problem-solving, and multitasking skills, enabling me to thrive in fast-paced environments while delivering exceptional service.

As a Sales and Customer Service Representative at Melanik Cosmetics and Store, I provided prompt and effective solutions to customer inquiries, processed orders, and ensured customer satisfaction. My role as an Admissions Counselor at Atlantic International University involved guiding prospective students through enrollment, offering career advice, and maintaining accurate records, showcasing my ability to build strong relationships and provide tailored support.

In addition, I excelled as a Tutor, mentoring students to improve their academic performance and developing strategies to foster effective learning. My experience as a Data Entry Officer at Renuzi Venture highlights my attention to detail and proficiency in managing data accurately.

Proficient in Microsoft Office, CRM tools, and other software, I bring technical expertise alongside a proactive and empathetic approach. Committed to excellence, I continuously seek opportunities to learn and contribute meaningfully, ensuring positive outcomes for both clients and organizations.

My strong foundation in empathy, professionalism, and reliability positions me to succeed in any role.

I hold a Higher National Diploma in Statistics from Federal Polytechnic, Ado Ekiti. My education provided a solid foundation in data analysis, quantitative methods, and research, which I have successfully applied across various roles in customer service, data management, and academic support.