Justus Osuji

First Bank Nigeria – Lagos

Team Lead – Business Process Improvement

Strategic Roles

• Plan, coordinate and oversee the evaluation of Business Process Improvement related reviews.
• Manage business application audit engagements.
• Plan and coordinate the implementation of department’s annual budget.
• Coordination of stakeholders’ engagement meetings with stakeholder management

Operational Roles

• Establish and maintain good relationships with all stakeholders.
• the engage in staff recruitment exercises, lead staff skill development projects, and manage budget.
• Leads the teams that conducts the review of business applications for adequacy of controls and recommending improvements where applicable.
• Leads the team that conducts review of the Bank’s products for adequacy of controls and provisions, and recommending improvements where necessary.
• Leads the teams that conducts the review of all business applications for adequacy of controls and recommending improvements where applicable
• Data quality assurance review on internal applications servicing the bank business.
• Coordinates the execution of exception management process.
• Manage the implementation of the Bank’s Analytics Solution.
• Reperformance of business application testing to provide assurance to management on adequacy of controls.
• Present process improvement and cybersecurity audit reports, to Board Audit Committee and Senior Management.
• Coach and develop team members through goals setting, objective performance appraisals, and training.

• Results
• Improved cyber resilience.
• Implemented maiden robotics process automation audit which led to realignment of the implementation strategy resulting in significant improvement in value delivery and adoption.
• Quality assurance led to the reengineering of certain applications ensuring data quality integrity in assessment by the regulators saving the Bank from reputational damage and fines (over $100m).
• Increased positively the perception of the team from 60% to 90%.
• Increased the number of planned audit engagements conducted by the team by 50% achieving 100% delivery
• Increased audit resolution from 70% to 95% through root cause analysis and stakeholders’ engagements.

Recognitions

• An accredited Facilitator for First Bank’s training programs as a faculty member,
• A member the team of assessors for First Bank Technology Boot Camp programme. 
• A member of the First Bank team of mentors for FirstBank Mentoring Programme.
• A member of the FirstBank team of Buddies 
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Keystone Bank Ltd – Lagos

Team Lead, Information Systems Audit

Strategic Roles

• Direction of audit functions and mentoring staff with understanding of the risks associated with current and emerging technologies.
• Plan and coordinate the execution of Department’s audit and audit budgets.
• Align audit assignments with business objectives.

Operational Roles

• Responsibilities spanned Data Assurance, Vulnerability Assessments, Security Testing, etc. This project recorded 0% fraud and operational losses.
• Planned and performed IT and operational audits for local and offshore subsidiaries in Liberia and Sierra Leonne. 
• Managed the implementation of the Bank’s fraud management solution working with other stakeholders to ensure the achievement of the Bank’s fraud management objectives.
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• Results
• Led the team for the implementation of the behavioral fraud monitoring solution which reduced value of fraud loss by 45%
• Saved the Bank from a $600m target fraud through initiative-taking and effective monitoring.
• Collaborated with other stakeholders’ leaders in successful certification to ISO 22301 and ISO27001 which reduced security breaches by 40%.
• Led the successful upgrade of Bank's core banking application - Flexcube in 2015.

Stanbic IBTC PLC

IT/E-Channels Fraud Risk Officer

• Managed the implementation of the Fraud Risk Manager (Card Fraud Monitoring Solution) from Mastercard, Fraud Analyzer (Card Fraud Monitoring Solution) from EMP and Intellinx Enterprise Fraud Solution.
• Supervised the fraud management team of the Bank comprising of thirteen members.
• Conducted and supervised investigation of IT and E-Channels Fraud, reported findings and recommendations. 
• Provided intelligence regarding trends, modus operandi, type of financial crime documents, standard of fraud application, knowledge of the criminal groups / syndicates from collaboration with law enforcement agents and other banks 
• Collaborated with other stakeholders in successful implementation of the Stanbic Mobile Banking Application which became the most active channel of contact and transactions for the customers and gave rise to increase in overall client satisfaction/feedback.
• Developed and facilitated fit for purpose fraud prevention and awareness programs leveraging available delivery mechanism like social media, digital channels, email, SMS, and face to face channels.
• Reported significant issues related to the governance and operational processes. 

• Results
• Saved over $4,000,000 in fraud and boosted customers confidence on the Bank’s products.

Intercontinental Bank Plc

IT/E-Channels Fraud Investigator

• Investigated all IT and E-Channels Fraud, reported findings and recommendations. 
• Reviewed, analysed and evaluated E-Channels controls and recommended improvements. 
• Conducted risk assessments on business and operational processes, procedures, and policies.

Senior Consultant

EDP Audit & Security Associates.

• Led implementation of various data quality assurance services in blue chip organizations.
• Facilitated several training and development programs in various organizations.