
Jude Amalu
Customer Service / Support
About Jude Amalu:
As a dedicated and personable professional with over one year of experience facilitating outstanding customer experiences to maximize company loyalty and retention, I possess a breadth of knowledge and skills that will allow me to contribute toward your success through this role.
My background includes successfully enhancing customer response strategies, resolving complaints and escalations, and coordinating customer service functionality to drive productivity and growth.
Throughout my experience, I have skillfully handled customer communications and problem solving to realize improved customer service, satisfaction, and overall sales.
Furthermore, my proven ability to quickly pick up new computer programs is certain to make me an asset to your team.The following achievements demonstrate my qualification for this position:
Earning praise from customers as well as high-mark performance reviews from management for outstanding achievements in customer service and commitment to top-notch service quality.
Assisting in corporate sales growth by assessing customer needs, recommending and selling products, and accurately processing orders.
Quickly identifying and resolving potential customer-facing problems and discrepancies, resulting in a 34% boost in customer satisfaction and loyalty.
Building solid and trusting relationships through exceptional communication and interpersonal skills.
Experience
As a dedicated and personable professional with over one year of experience facilitating outstanding customer experiences to maximize company loyalty and retention, I possess a breadth of knowledge and skills that will allow me to contribute toward your success through this role.
My background includes successfully enhancing customer response strategies, resolving complaints and escalations, and coordinating customer service functionality to drive productivity and growth.
Throughout my experience, I have skillfully handled customer communications and problem solving to realize improved customer service, satisfaction, and overall sales.
Furthermore, my proven ability to quickly pick up new computer programs is certain to make me an asset to your team.The following achievements demonstrate my qualification for this position:
Earning praise from customers as well as high-mark performance reviews from management for outstanding achievements in customer service and commitment to top-notch service quality.
Assisting in corporate sales growth by assessing customer needs, recommending and selling products, and accurately processing orders.
Quickly identifying and resolving potential customer-facing problems and discrepancies, resulting in a 34% boost in customer satisfaction and loyalty.
Building solid and trusting relationships through exceptional communication and interpersonal skills.
My proven dedication to optimizing customer service and sales success will contribute immensely to the success of your team in this role.
Education
Maritime Academy of Nigeria Oron Akwa Ibom State.
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