
jenny Edevo
Customer Service / Support
About jenny Edevo:
Experienced customer service & call center representative with a demonstrated history of working in the outsourcing industry. Skilled in product knowledge, objection handling & client service with a Bachelor of Science in Entrepreneurship and Business Management from the National Open University Nigeria.
Experience
outsource global technology limited.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Quickly and accurately answered customer questions, suggested effective solutions, and resolved issues to increase customer satisfaction by 100%.
- Implemented and developed customer service training processes.
- Maintained up-to-date knowledge of product and service changes.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
Education
National Open University:
BSC in Entrepreneurship and Business Management.
February 2014 - November 2020
Professionals in the same Customer Service / Support sector as jenny Edevo
Professionals from different sectors near Abuja, Municipal Area Council
Other users who are called jenny
Jobs near Abuja, Municipal Area Council
- PalmPay Abuja
Palmpay is looking for a customer service representative to join our team in our Abuja Office. This person will drive customer satisfaction by fielding inquiries, addressing pain points, and maintaining extensive product knowledge. · Retrieval of POS terminals for walk-in agents. ...
-
Airport Customer Service Representative
3 weeks ago
Simplaa Nigeria Abuja, Federal Capital TerritoryAs an Airport Customer Service Representative, you will serve as the first point of contact for SIMPLAA at the airport, engaging with flying passengers to promote our premium airport transfer service. · ...
-
Call Center Agent
3 weeks ago
Interra Networks Ltd AbujaWe are looking for Call Center Representatives that will be a liaison between our company and its customers. In this role, you will be responsible for handling inbound and outbound calls professionally, resolving customer issues and inquiries, fostering strong relationships with ...